Medicare Sales Agent - Remote in NC, SC, GA, WV, IN MI

Job Title

Medicare Sales Agent (Remote) – North Carolina, South Carolina, Georgia, West Virginia, Indiana, Michigan

Drive Medicare enrollment by consulting with prospective members, presenting solutions, and guiding them through the enrollment process. The role includes inbound calls, listing benefits, and closing sales, with a focus on compliance, education, and customer experience.

• Answer inbound phone calls from prospective members, determine their needs, and convert leads to qualified sales.
• Follow up with members on product questions and enrollment processes.
• Navigate multiple computer systems to document member information while maintaining accuracy.
• Explain product differences and assist members in selecting products to meet their needs.
• Complete enrollment applications over the phone, ensuring compliance with product requirements and guidelines.
• Meet performance, attendance, and customer experience goals.
• Maintain agent licensure, appointments, and annual product certification.

• Base pay plus monthly sales incentive (average annual earnings $50,000–$65,000; top performers can earn $80,000+).
• Sign‑on bonus up to $3,000 for licensed external applicants.
• Paid Time Off (15 days accrued first year) and 8 paid holidays.
• Medical, dental, vision, life, and disability coverage.
• 401(k) plan and Employee Stock Purchase Plan.
• Education reimbursement, employee discounts, assistance program, referral bonus, voluntary benefits.

• High School Diploma/GED or 4+ years of customer service/sales experience.
• Current and active health‑insurance license in the state of residence.
• 1+ years of recent sales experience utilizing a health‑insurance license, or a bachelor’s degree.
• Ability to work regular shifts, including the training period, with flexibility for overtime and weekend work.
• Current resident of North Carolina, South Carolina, Georgia, West Virginia, Indiana, or Michigan.

• Comfortable with Windows PC applications and ability to learn new system applications.
• Ability to adapt communication approach to diverse caller styles.

• Operating hours:
  Monday – Friday 7:00 AM – 7:00 PM CST; rotation for weekend shifts during training.
• Full‑time position with seasonal flexibility.
• On‑site training program for 6–10 weeks; thereafter work from home in designated states.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. We also comply with all minimum wage laws as applicable.