Territory Account Manager - Pasadena, CA; Thousand Oaks, CA

Company Overview

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3‑D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart.

Heartflow is the first AI‑driven non‑invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (Road Map™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

The base compensation is $125,000. This role is also eligible to earn variable / commission with total target compensation (base plus variable/commission) of $200,000.

The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with Heartflow’s non‑invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction.

This is a customer‑facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. Expect approximately 20‑25% travel from a home office.

• Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway, developing and executing business development plans with the account’s key stakeholders.
• Facilitate cross‑functional collaboration throughout the organization, including deployment of internal leadership and physician mentors, organization of dinner programs, VIP visits, Heartflow CT Pathway road‑shows, referring physician office meetings, and more.
• Increase Heartflow usage within the designated key strategic Heartflow account by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders.
  • Educating customers on Heartflow’s value proposition through presentations and discussions with referring MDs.
  • Promoting and championing Heartflow and building advocacy.
• Production/Success/Achievement: TAM performance will be evaluated based on metrics in active/targeted accounts, including:
  • Meeting or exceeding quota for the strategic Heartflow account within existing customer locations.
  • cCTA growth (conversion of non‑invasive tests) and FFRct penetration/case growth over baseline, measured in % and $.

• Proven sales skills and track record of sales achievement.
• Account development experience; building and supporting strong clinical programs is preferred.
• Clinical and technical proficiency – quick learner able to grasp new clinical/technical information and disseminate it to customers.
• Develop relationships with key account stakeholders including administrative staff, key cardiologists, referring physician practices, hospital marketing and strategic personnel to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
• Work in a cross‑functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
• Customer‑focused mentality.
• Ability to explain medical technologies to referring physicians and health care professionals.
• Knowledge of cardiac…