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Sr. Business Development Representative, Strategic Accounts

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Genesys-
Full Time, Remote/Work from Home position
Listed on 2026-07-16
Job specializations:
  • Sales
    Business Development, B2B Sales, Sales Development Rep/SDR, SaaS Sales
Salary/Wage Range or Industry Benchmark: 54700 - 96300 USD Yearly USD 54700.00 96300.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

locations

Indianapolis (Flexible)
United Statestime type

Full time posted on Posted Yesterday job requisition idJR
111520

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Location:

Remote, United States.

What You’ll DoAs a Senior Business Development Representative, you will play a key role in driving new business growth across strategic accounts in North America. You will focus on building pipeline, engaging senior stakeholders, and partnering closely with Strategic Account Executives to execute targeted account strategies.

Drive outbound prospecting across strategic accounts using calls, email, Linked In, and targeted campaigns

Identify, research, and engage key decision-makers within Strategic and Enterprise organizations

Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories

Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities

Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes

Consistently generate qualified pipeline aligned with regional revenue goals

Maintain accurate activity tracking, pipeline management, and reporting in Salesforce Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates

What You Bring You are a driven, curious, and results-oriented professional with a passion for building pipeline and engaging customers.
3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments

Fluent in English Proven track record in outbound prospecting and pipeline generation

Comfortable engaging mid-senior-C-level stakeholders in complex organizations

Excellent communication, organizational, and time-management skills

Experience with Salesforce, Linked In Sales Navigator, and modern sales engagement tools is a plus Incredible business acumen

Why Genesys Join a global leader in customer experience and cloud technology

Gain experience working with some of the largest companies in the world on a team with strong market potential

Competitive compensation with performance-based incentives

Clear career progression within an outstanding sales organization

Collaborative, diverse, and inclusive team environment#LI-CP1 #LI-Remote Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$54,700.00 - $96,300.00

Benefits:

Medical, Dental, and Vision Insurance.

Telehealth coverage

Flexible work schedules and work from home opportunities

Development and career growth opportunities

Open Time Off in addition to 10 paid holidays
401(k) matching program

Adoption Assistance Fertility treatments

Click here to view a summary overview of our Benefits.

Working at GenesysAI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.

A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.

Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.

Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

Recognized globally – Genesys is…
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