Partner Development Account Manager; remote

Partner Development Account Manager

The Partner Development Account Manager helps drive the growth and long‑term health of Stride’s partner ecosystem. The role owns the day‑to‑day success of a high‑volume portfolio of small and mid‑size partners, helping them launch successfully, grow their programs, and maximize the value of their partnership with Stride. Beyond partner management, the role serves as key support to the Partner Development team—bringing together partner insights, performance data, and cross‑functional collaboration to improve decision‑making and help Stride scale a best‑in‑class partner experience.

Ideal candidates enjoy balancing client‑facing relationship management with analytical thinking, operational execution, and continuous process improvement. The position is fully remote.

• Partner Portfolio Management – Own and manage a high‑volume portfolio of small and mid‑size partners, serving as their trusted advisor and primary point of contact throughout the partner lifecycle. Advise partners on enrollment, engagement, and communication strategies that drive growth, improve outcomes, and maximize program performance.
• Onboarding & Implementation – Manage partner onboarding and implementation, ensuring new partners are configured, launched, and positioned for long‑term success while continuously improving the onboarding experience.
• Performance Tracking & Insights – Track partner performance, feedback, and portfolio trends; surfacing insights to the partner development team that inform partner strategy, product improvements, and internal decision‑making.
• Partner Engagement – Execute partner engagement initiatives, including communication cadences, product education, business reviews, and co‑marketing opportunities to strengthen relationships and drive partner success.
• Cross‑Functional Collaboration – Partner cross‑functionally with Marketing, Product, Sales, Operations, and other internal teams to coordinate launches, resolve partner needs, and improve the overall partner experience.
• Process & Documentation – Contribute to scalable processes, documentation, and playbooks that enable the Partner Development function to grow efficiently while maintaining a high‑quality partner experience.

We recognize that underrepresented groups such as women and BIPOC individuals are historically less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet a majority of the qualifications and this role is aligned with your career trajectory. When reviewing your resume we’ll be looking for:

• Experience managing partner relationships and portfolios at a management level – typically 4+ years in partner success, partner development, customer success, account management, or another client‑facing role with a track record of driving strong business outcomes.
• Experience working with performance reporting, data analysis, or operational processes to support customer or business decision‑making.
• Experience collaborating cross‑functionally with teams such as Marketing, Sales, Product, or Operations.
• Strong analytical mindset with the ability to interpret performance metrics, identify trends, and translate data into actionable recommendations.

We’ll prioritize resumes and experiences that include:

• Health tech, digital health, benefits, or another highly regulated industry.
• Familiarity with ACA Marketplace, employee benefits, Medicare, or healthcare enrollment programs.
• Experience using Hub Spot, Tableau, Amplitude, or similar CRM and analytics platforms.

If we have an opportunity to engage you in your interview process, we’ll look to assess that you are:

• Customer and partner obsessed, with a genuine commitment to delivering exceptional partner experiences.
• Curious, proactive, and solutions‑oriented – bringing recommendations, not just problems.
• Comfortable navigating ambiguity and thriving in a fast‑moving, evolving environment.
• Able to build trusted, consultative relationships with external partners.
• Self‑directed and accountable, with the ability to operate independently while knowing when to escape.
• A strong communicator, both verbally and in writing, able to tailor messaging to external partners and internal stakeholders.
• Highly organized, with strong project management instincts and the ability to manage multiple partners and priorities simultaneously.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.