Outside Sales Advisor Silver

Job Overview

Pre-Arrangement Advisors are responsible for generating sales through company-provided leads from multiple channels. The primary focus is in-person meetings with families and preplanning seminars, with the ability to sell remotely when necessary. The Company provides necessary telecommunication platforms.

• Convert company-provided leads into sales.
• Maintain a network of customers from company-provided leads.
• Build and maintain a network of sources to identify new sales leads.
• Communicate with customers and leads to identify and understand their product or service needs.
• Suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post‑sale.
• Use Sales Force or applicable CRM system daily.
• Attend daily/weekly/monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, monthly sales and appointments to the Sales Manager.
• Comply with industry compliance during the entire sales process.
• Perform other responsibilities as assigned.

• High school diploma or equivalent.
• Appropriate Funeral Director License in specific states (when applicable).
• Complete PAA Curriculum Certification via Dignity University within the first 30 days of employment.
• 2–5 years of business‑to‑consumer, inside home/remote sales experience (preferred but not required).
• 1–2 years of industry experience (preferred but not required).
• 3–5 years of transferable experience.

• Exceptional level of professionalism.
• Strong telephone, interpersonal and communications skills.
• High level of compassion and integrity.
• Strong “one‑call/visit close” ability.
• Ability to multi‑task, set priorities and manage appointments.
• Experience with in‑home and/or seminar‑based sales (preferred).
• Proficient computer skills, with experience working on a tablet (preferred).
• Independent, self‑reliant, and self‑motivated.
• Excellent customer service skills.
• Conveys information clearly and concisely in written and spoken communication.
• Resolves problems and provides solutions to customers in a timely manner.
• Time management and organizational skills.
• Experience with Microsoft Office Suite (Word, Excel, Outlook).
• Reliable transportation and personal cellphone.

• Work indoors and outdoors during all seasons and weather conditions.
• Limited local and multi‑location travel to customers’ homes and local businesses.
• Business casual attire required when in contact with customers.
• Frequent, continuous periods of standing and sitting; may require climbing stairs.
• Manual dexterity required for paperwork, calculators, computers, iPads, and phone usage; move, push and pull up to 25lbs; drive to and from appointments.
• Outside sales position may require varied work hours depending on customer needs.

SCI Shared Resources, LLC is an equal opportunity employer. We are committed to an inclusive, barrier‑free recruitment and selection process and will provide appropriate accessibility options to all applicants with disabilities on request.