Virtual Assistant​/Appointment Setter; Home Remodeling Lead Conversion Specialist

We are a fast-growing marketing agency that generates qualified appointments for kitchen and bathroom remodeling companies across the United States. We are hiring a full-time Virtual Assistant / Appointment Setter to join our team and help contact, follow up, and convert inbound homeowner leads into booked appointments. This is a full-time position (40 hours per week) with long-term growth potential inside a performance-driven team.

• Kitchen remodeling
• Bathroom remodeling
• Walk-in showers
• Tub-to-shower conversions
• Home renovation projects

• Call new leads quickly after they come in
• Send SMS follow-ups and manually respond to text conversations
• Qualify homeowners using a simple script
• Book appointments into the calendar
• Confirm appointment details
• Follow up with missed calls and warm leads
• Maintain accurate CRM updates and lead notes

• Must be available full-time (40 hours per week) during US business hours.
• Primary working window: 9:00 AM – 5:00 PM Eastern Time (ET).
• Peak priority hours: 9:00 AM – 2:00 PM ET.

Speed-to-lead is critical – contact leads within 1–5 minutes when possible. Please include your availability in US Eastern Time when applying.

• Must be available full-time (40 hours/week).
• Must have a laptop or desktop computer.
• Must have a reliable smartphone for calls/texts.
• Must have a stable internet connection.
• Must be fluent and confident in spoken English.
• Must be able to communicate professionally with US homeowners.
• Must have experience using CRMs (Go High Level  experience is a strong plus).
• Must be comfortable with sales conversations and follow-up messaging.
• Must be able to send voice recordings for QA and training.
• Must be reliable, responsive, and detail-oriented.

• Speed to lead (response time).
• Number of calls made per day.
• Number of conversations held.
• Number of appointments booked.
• Appointment show‑up rate.
• CRM accuracy and communication quality.

• Starting salary: $750 USD per month.
• Performance-based pay increases over time.
• Bonuses based on booked appointments and performance metrics.
• Long‑term growth opportunity for top performers.

• Enjoys talking to people.
• Can build rapport quickly with homeowners.
• Is comfortable handling objections.
• Is persistent but respectful.
• Is organized and reliable.
• Wants a long-term role in a growing company.
• Experience with home services (remodeling, roofing, solar, HVAC, real estate) is a plus but not required.