Appointment Setter | Medical Aesthetics & Cosmetic Clinics

Help transform enquiries into booked consultations while delivering an exceptional client experience for a premium aesthetics business. The Opportunity at a Glance

Join a growing organization in the medical aesthetics, skin, and cosmetic treatment industry
, supporting a high-performing clinic that specializes in advanced skin corrective and laser treatments.

We're looking for an experienced Appointment Setter & Client Coordinator who can confidently manage inbound enquiries, nurture warm leads, coordinate bookings, and ensure no opportunity is missed. This is a client-facing role where responsiveness, relationship building, and conversion skills directly contribute to business growth. If you're commercially minded, customer-focused, and experienced in turning enquiries into appointments, this could be the perfect opportunity.

• Respond to inbound enquiries across phone, chat, and digital channels
• Qualify and nurture warm leads into booked consultations
• Execute structured follow-up campaigns to maximize conversion rates
• Manage appointment bookings, reschedules, cancellations, and diary optimization
• Proactively fill appointment gaps and maintain clinic utilization
• Monitor and oversee AI-driven conversations within Go High Level
• Step into conversations when human judgement and personalized care are required
• Conduct client retention and re-engagement calls
• Maintain accurate CRM records and pipeline updates
• Manage Go High Level  automations and workflows
• Provide reporting on lead activity, bookings, and conversion performance

• Are based in the Philippines
• Have 5+ years of experience in:
  • Appointment Setting
  • Client Coordination
  • Sales Support
  • Customer Service
• Have a proven track record of converting warm enquiries into booked appointments
• Have hands-on Go High Level  experience
  including:
  • CRM management
  • Pipeline management
  • Campaign automations
  • Workflow management
• Have excellent written and verbal English communication skills
• Are confident handling phone-based client conversations
• Can manage multiple leads, enquiries, and follow‑ups simultaneously
• Are highly organized, proactive, and accountable

• Experience with in:
  • Cosmetic Clinics
  • Medical Aesthetics
  • Healthcare
  • Wellness Businesses
• Experience with AI-assisted customer communication tools
• Exposure to retention marketing and re‑engagement campaigns
• Strong understanding of lead nurturing and sales conversion processes
• Experience supporting premium or high‑end service businesses

• Monday to Friday | Following AU Business Hours
• Remote work setup
• Open to PH-based applicants only
• Philippine-based employment only

• Paid Leave Credits
• Government-mandated benefits (SSS, Phil Health, Pag-IBIG)
• Work-from-home equipment provided

All employment is fully compliant with Philippine taxes and government contributions.