Internal Sales Associate - Remote; Field

Internal Sales Associate – Miami

Bilingual in English and Spanish required.

Solis Health Plans is a new kind of Medicare Advantage Company that delivers transparent, connected, and effective solutions for members and providers. We emphasize a collaborative culture where each employee is valued.

Responsible for advising Medicare Beneficiaries on the plan benefits offered by Solis Health Plans.

• Performs compliant sales presentations to enroll prospective members into the plan as per marketing policies and procedures while complying with state and federal guidelines.
• Ensures only Medicare‑approved materials are used during presentations.
• Conducts in‑person appointments at participating medical centers or prospects’ homes.
• Converts appointments into enrollments.
• Checks enrollment paperwork for accuracy and completion.
• Coordinates new member’s first visit with their primary care physician.
• Maintains acceptable enrollment rates.
• Achieves corporate enrollment goals.
• Communicates effectively in person and by phone.
• Uses discretion and judgment daily.
• Resolves member issues concerning plan benefits, medication copays, etc.
• Assists members as needed.
• Communicates effectively with professional and support staff to achieve positive customer outcomes.
• Promotes a positive, problem‑solving environment.
• Assists customers, family members and others with empathy, respecting confidentiality and privacy, and communicating courteously.
• Complies with company policies and maintains confidentiality of customer medical records in accordance with state and federal laws.
• Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
• Participates in meetings, training and in‑service education as required.
• Performs other duties as assigned.

• High school graduate or equivalent, or a combination of education and experience.
• Agent license 2‑15 (Life, Health & Variable Annuity) or 2‑40 (Health) in good standing, required.
• Certificate of completion for either Gorman or AHIP for the corresponding year.
• Copy of continuing education transcripts.
• National Producer Number.
• Valid driver’s license.
• Reliable transportation.
• Goal‑driven with the ability to meet quotas.
• Attention to detail.
• Data entry skills.
• Flexible schedule to meet with prospective members during non‑business hours.
• Excellent computer knowledge, including proficiency in Microsoft Office.
• Patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies.
• Excellent listening, interpersonal, verbal and written communication skills at all levels.
• Ability to work independently and in a team environment.
• Ability to read, analyze, and interpret technical procedures or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from managers, clients, customers, and the general public.
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong decision‑making and analytical skills.
• Self‑motivated, organized, and able to prioritize tasks.
• Able to work well under stressful, fast‑paced conditions.
• Fluency in Spanish.
• Excellent customer service skills.

• Base salary + commission.
• 401(k) matching.
• Cell phone reimbursement.
• Dental insurance.
• Flexible spending account.
• Health insurance.
• Mileage reimbursement.
• Paid time off.
• Vision insurance.

Work Location:

In person.