REMOTE Insurance Sales Representative

Position Overview

Remote Medicare Sales Representative

Position Overview We are seeking motivated and customer-focused Medicare Sales Representatives to join a growing remote sales team. In this role, you will educate prospective and current Medicare members on available health plan options, benefits, and enrollment requirements while delivering an exceptional customer experience. The ideal candidate will have experience in Medicare Advantage sales, health insurance products, and telephonic member engagement.

Monday-Friday between 8:00 AM and 5:30 PM, with occasional weekend coverage as needed.

100% Remote.

• Conduct telephonic sales presentations and assist eligible members with Medicare plan enrollments in accordance with CMS regulations and compliance requirements.
• Educate prospective and current members on Medicare products, benefits, coverage options, enrollment guidelines, and next steps.
• Assess customer needs and recommend appropriate Medicare plans based on eligibility and coverage requirements.
• Accurately document member interactions, enrollment activities, and follow-up actions within designated systems and platforms.
• Maintain up-to-date knowledge of Medicare products, benefits, enrollment policies, scripts, and regulatory changes.
• Deliver outstanding customer service through active listening, professionalism, empathy, and timely follow-up.
• Collaborate with cross‑functional teams to address member concerns, improve processes, and ensure a positive member experience.
• Meet established productivity, quality, compliance, and customer satisfaction goals.
• Participate in special projects and additional duties as assigned.

• Active Health Insurance License required.
• Ability to obtain and maintain a New York insurance appointment within 30 days of hire.
• AHIP certification or experience working with AHIP‑compliant Medicare sales practices.
• Working knowledge of Medicare products, Medicare Advantage plans, CMS regulations, enrollment guidelines, and compliant sales practices.
• 2+ years of experience in sales, telesales, customer service, call centre, or member services, preferably within healthcare or insurance.
• Strong verbal and written communication skills with the ability to explain complex information in a clear, customer‑friendly manner.
• Experience handling high call volumes while maintaining accuracy, professionalism, and service quality.
• Proficiency with Microsoft Office and experience using CRM systems, enrolment platforms, or related software.
• Strong organisational, analytical, problem‑solving, and time‑management skills.
• Ability to maintain confidentiality and handle sensitive member information appropriately.

• Experience selling Medicare Advantage or health insurance products.
• Previous experience in health benefits, insurance enrolment, member services, or healthcare sales.
• Knowledge of claims, billing, customer service, or health plan administration.
• Bilingual Spanish language skills.
• Additional experience may be considered in lieu of a degree.

The pay range for this position is $25.00 - $25.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Jul 24, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.