Kay Account Manager

Job Description
Become part of the team powering household names like Page®, Popla®, Kleenex®, Huggies®, and Kotex®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground‑breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

About You
In this role, you’ll focus on winning with consumers and the market, while putting safety, mutual respect and human dignity at the centre.

As a leading player and category captain in the Fast‑Moving Consumer Goods (FMCG) market, our Company plays a pivotal role in shaping consumer trends, driving category growth and partnering with retailers to deliver sustainable value. Within this context, as the Key Account Manager Retail, you will be a core member of the Sales Team in Netherlands, within the Consumer business. You will be responsible to define and negotiate customer business plans and manage the business activities of National customers, Ahold included, to meet the national objectives such as volume, Net Sales Value, Gross Profit, category growth, market shares, distribution, promotional planning and developing long‑term relationships with customers.

You will report to the Sales Leader Netherlands and will be an individual contributor (no direct reports).

Location:

We can offer a hybrid model (3 days on remote / 2 days at Ede Office weekly) for candidates already based in the Netherlands.

Key Responsibilities

Establishing and maintaining sound business relationships at relevant levels within the customer’s organization, leveraging senior Arbex management as appropriate.

Developing, negotiating and implementing Customer Business plans –including trading terms – within company’s guidelines and customer objectives.

Analyzing information from internal and external sources, to provide customers with the knowledge to execute the Customer Business Plans.

Implementing category and brand strategies at key customers.

Maintaining and controlling sales promotional activities and promotional funds.

Working together with Demand Planning, Supply Chain and the Customer Service department on volume forecasts, order‑to‑cash and deliveries.

Ensuring that all customer requirements are communicated and acted upon.

Required Qualifications

Solid commercial experience in Retail / B2C environment within FMCG, with a proven track record of delivering results, including experience managing and negotiating at headquarters level with major Dutch national retailers (e.g. Ahold).

Well developed selling, negotiation and analytical skills working with key and national customers.

Sound understanding of Consumer, Customer, shopper (brand activation, supply chain, operations, category analysis and financial KPIs).

Ability to connect with stakeholders on different levels both internally and externally.

Entrepreneurial, accountable and winning mindset.

Fluent in Dutch and English.

Preferred Qualifications

Bachelor or Master degree in Business, Marketing or a related field.

Excellent communication, negotiation and interpersonal skills.

Proficiency with BI, SAP systems and Microsoft Office Suite.

Total Benefits
We believe that our employees are our greatest asset, and we’re committed to providing them with the resources they need to be successful. If you’re looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.

We Offer

Access to a competitive salary package and pension plan.

Comprehensive health and wellbeing benefits, including health insurance coverage.

Support for flexible and hybrid working, including a home‑working allowance.

Contribution towards home office and telecommunication costs.

Wellbeing initiatives, including support for sports or fitness activities.

Company Car.

Flexible working hours / summer hours.

Good work–life balance.

Working for leading…