Account Manager

Account Manager - Cars Commerce

Be essential at Cars Commerce. We’re fanatical about simplifying everywhere in car buying and selling. Our mission is to connect the automotive industry with simplified, tierless technology to enhance local automotive retail.

Account Manager is a high‑potential, developmental role designed to prepare future Sales Account Executives. Supports Field Account Executives and Senior Account Executives in managing and growing assigned portfolios while building commercial, strategic and client leadership skills required for full revenue ownership.

Provide leverage to Field AEs and Senior AEs by owning defined components of account management; improve portfolio coverage, responsiveness, and operational rigor; build a strong internal bench of future Account Executives grounded in the DRIVE framework; create structured succession for revenue‑producing roles.

Account Support & Portfolio Management

• Support AEs and Senior AEs in executing strategic account plans.
• Prepare materials and analysis for business reviews, renewals and growth discussions.
• Monitor account health indicators; flag risks or expansion opportunities.
• Maintain disciplined pipeline tracking, CRM hygiene and forecast preparation—daily updates, accurate records, no exceptions.
• Coordinate follow‑ups, proposals and documentation related to client requests.

Revenue Enablement & Opportunity Development

• Identify cross‑sell and upsell signals within assigned accounts.
• Conduct preliminary discovery conversations; build toward full consultative selling skills.
• Support pricing requests, renewal documentation and opportunity progression.
• Partner with Solutions Consultants and internal teams to prepare for client engagements.
• Progressively assume responsibility for smaller accounts or transactional renewals.

Client Relationship Development

• Maintain regular communication with designated client contacts.
• Support execution of Quarterly Business Reviews and performance reporting.
• Develop consultative selling skills by shadowing senior AE and Sales Director client conversations.
• Build credibility as a trusted, responsive point of contact who takes personal ownership of outcomes.

CROSS‑FUNCTIONAL COORDINATION

• Partner with Product, Marketing, Enterprise Analytics, Operations and Customer Care to resolve issues and advance opportunities.
• Ensure internal alignment on deliverables, timelines and client expectations.
• Support onboarding, adoption and renewal processes through disciplined coordination.

PROFESSIONAL DEVELOPMENT

• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model.
• Demonstrate increasing ownership of account strategy and revenue initiatives over time.
• Achieve competency benchmarks required for promotion to Field AE or Sales Director.
• Engage actively in deal reviews, role plays and formal training.

• 1+ years of experience in B2B sales, account management or customer success.
• Demonstrated interest in pursuing a quota‑carrying sales career.
• Early signs of CRM discipline and organizational rigor.
• Clear money motivation and genuine excitement about commission upside.
• Coachable and self‑aware; takes feedback without defensiveness and acts on it quickly.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced field environment.

Compensation range: $73,000.00 – $89,450.00 total target compensation (base salary + variable). Total target compensation is determined based on skills and/or experience.

Comprehensive Benefits Package:

• Medical, Dental & Vision healthcare plans.
• New Hire Stipend for Home Office Set‑Up.
• Generous PTO, paid holidays, floating holiday and volunteer day.
• Recharge Day.

Applicants must be authorized to work in the United States. We do not sponsor employment visas at this time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Privacy Policy for Applicants and California Privacy Policy for Employees are available internally.

Welcome! We think big, push boundaries and rise together as a team.

• D – Disciplined
  :
  Demonstrates CRM rigor and organizational discipline from day one.
• R – Results‑Proven
  :
  Shows early evidence of commercial instinct.
• I – Interconnected Solution Seller
  :
  Curious about how Cars Commerce products connect to dealer challenges.
• V – Voraciously Hungry
  :
  Brings genuine grit and intellectual curiosity.
• E – Earning‑Motivated
  :
  Clear ambition to build a high‑earning sales career.