Strategic Account Manager; Benelux

Position: Strategic Account Manager (Benelux)
Account Manager – Benelux

At Tellent, we’re on a mission to help organisations attract, hire and retain the right people

Our products support thousands of companies across Europe, and we’re looking for an Account Manager to grow our most strategic Benelux customers

As our Account Manager Benelux, you’ll own and grow a portfolio of Tellent’s most strategic, high‑value accounts across the Netherlands and Belgium

You’ll build genuine, long‑term relationships, understand these customers better than anyone, and drive growth through upsell, cross‑sell and upgrades — bringing them deeper into the Tellent platform (Tellent Recruitee, Tellent HR and Tellent Grow)

It’s a senior, high‑autonomy and proactive role: you generate your own pipeline, take full ownership of your book, and set the commercial bar for the team

You’ll be part of the Benelux Account Management team, based in our Amsterdam office and working closely with Customer Experience, Marketing and Revenue Operations. You’ll focus on expansion — upsell, cross‑sell and upgrades — while Customer Experience own renewals, so you can invest your time where you create the most value. As the senior AM in the team, you’ll be a reference point for what great, strategic account management looks like

During the first 3 months:

You’ll immerse yourself in our products, customer base and expansion opportunities, and take full ownership of your book. You’ll start building account plans for your top accounts and having your first commercial conversations

Within 6 months:

You’ll be independently running your book and generating your own pipeline, with strong level relationships across your accounts and impact‑driven discovery conversations. You’ll be a trusted voice in deal reviews and forecasting

After 1 year:

You’ll be managing multiple complex expansion trajectories at once, contributing meaningfully to net revenue retention with a healthy, well‑covered pipeline — and actively raising the commercial bar for the team

Own and grow a portfolio of Tellent’s most strategic, high‑value Benelux accounts as long‑term relationships

Drive expansion through upsell, cross‑sell and upgrades, bringing customers deeper into the Tellent platform

Build a 360° view of every account — decision‑makers, hiring cadence, talent processes, agencies and group structure — and spot where you can add value

Build and execute multi‑quarter account plans for your top accounts, anticipating customer needs before they surface

Generate your own pipeline through proactive, self‑sourced outreach

Run impact‑driven, multi‑threaded discovery with senior stakeholders up to director level, focused on business value

Partner closely with Customer Experience on account health, timing and expansion readiness

Maintain sharp pipeline discipline, CRM hygiene and accurate forecasting in Hub Spot

Success in this role looks like:

Consistent expansion revenue from upsell, cross‑sell and upgrades across your book

A healthy, well‑covered self‑sourced pipeline with accurate forecasting

Deep, multi‑threaded relationships across your most strategic accounts

Account plans in place and progressing for your top accounts

A strong, collaborative partnership with Customer Experience

Benefits

Hybrid work:
You decide if and when you want to come to one of our offices.

Flexible hours:
Our employees can choose which working hours are the best for them

Training budget:
Up to €1500 per year for your personal development. You will keep your skills sharp

Well‑being support:
Direct, free, and easy access to professional mental health support (provided by Open Up)

Equipment:
We offer everyone a Mac Book, a screen and Apple accessories

Fitness subscription:
We offer everyone a sports card that is acceptable in many fitness facilities.

Work from anywhere:
Take your laptop and work from anywhere (for up to 4 weeks/year)

Qualifications

Fluent in Dutch (required, C1+) and English

Excellent pipeline management and CRM discipline

A proactive, entrepreneurial mindset — you take full ownership and build from your own initiative

Proven commercial experience in a SaaS/tech environment, ideally in account management or expansion, with a track record of creating and growing strategic accounts

A customer‑first approach — you spot expansion opportunities while keeping the relationship and long‑term value front of mind

A strong record of independently building, managing and closing your own pipeline, with sophisticated, multi‑stakeholder (director‑level) negotiation experience

Strong commercial and business acumen — you quantify value, build compelling business cases and prioritise by long‑term account value

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