NeuroPsych Regional Patient Access Manager, Ohio River Valley

Who We Are

Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life‑changing treatments for patients with under‑addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA‑approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in patients with Prader‑Willi syndrome, endometriosis
* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid‑to late‑phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science.

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The Regional Patient Access Manager (RPAM) is responsible for three main functions:
1) to provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment;
2) communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) – including Genoa, and Patient‑Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S.; and
3) building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography, including communication of approval, and denial or any subsequent removal from the network. The RPAM also provides support and education to all HCP entities on coverage issues for on‑label prescriptions for Company products already in process; access support services, processes and forms;

education on payer specific coverage issues and Company patient financial support programs. In addition, the RPAM is a subject‑matter expert on regional and national payer coverage policies and processes and works cross‑functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations. The RPAM works closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements.

The RPAM also ensures the distribution network is operating at the highest levels of effectiveness by utilizing end‑user feedback, continuously monitoring processes, proposing new strategies related to workflow, and sharing best practices with trade leadership on specialty distribution efficiency.

• Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process.
• Works cross‑functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, National Account Directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers.
• Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers.
• Introduces technology options (e.g. Cover My Meds ) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements.
• Problem solves and conducts case resolution.
• Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to…