Sales Manager, Watches & Fine Jewelry, Rodeo Drive

Sales Manager, Watches & Fine Jewelry, Beverly Hills – Chanel

We are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL is looking for a Sales Manager for the Beverly Hills Watches & Fine Jewelry (WFJ) Flagship. The role will be based in Beverly Hills and report to the Boutique Director for the Beverly Hills WFJ Flagship. This position will serve as a key brand ambassador and business leader focused on delivering extraordinary experiences for internal teams and clients. They will be responsible for driving the overall business of our Flagship through managing a seasoned team of salespeople, coaching, and equipping the Boutique Director with critical business knowledge.

• Drive scale and grow WFJ business across all segments (Watches, Fine Jewelry, High Jewelry) through the Beverly Hills WFJ sales team.
• Engage neighboring Fashion and WFJ partners to reach strong growth ambition.
• Deliver on business‑driving KPIs such as recruitment, retention, conversion, and data capture.
• Develop strategies to increase sales and achieve goals.
• Partner closely with the Boutique Director to serve as a liaison between the Fashion and Watches & Fine Jewelry divisions, fostering consistent communication and collaboration.
• Partner with the CRM team to identify business opportunities and develop targeted client lists for boutique priorities, collection launches, grassroots events, client engagements, and sales objectives.
• Partner with Sales Advisors to review and activate targeted client lists, ensuring personalized, relevant, and timely outreach.
• Lead WFJ events and activations by identifying high‑potential clients and supporting curated client outreach and follow‑up.
• Coach and inspire the team to deliver an exceptional client experience for all clients at all times, enabled by meaningful leadership presence on the selling floor.
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork.
• Provide initial and frequent ongoing training and development for all team members, including Chanel Savoir Faire, sales techniques and service delivery.
• Drive all aspects of the WFJ business, including analysis, reporting, assortment planning, and partnership with Home Office teams.
• Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned.

• Minimum 5 years of related experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.

• Exposure to multiple boutique business functions and categories.
• Growth in additional business and functional areas of the retail business.
• Opportunity to collaborate and succeed as a team with colleagues and cross‑functionally.
• Further develop your skill set with thoughtful career development workshops and self‑directed learning modules.

Base salary range: $90,000–$121,000. Other components may include additional compensation, benefits, and perks.

• Wellbeing resources including dedicated paid time off for wellbeing and a Wellbeing fund.
• Family and caregiving benefits (parental leave, fertility support, Milk Stork,  Membership).
• Generous paid time off policies for vacation, holidays, sick, and volunteer days.
• 401(k) and other incentives.
• Robust healthcare offerings: medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.