Account Manager

Clixsy is a boutique-but-mighty digital marketing agency that helps personal injury law firms and other B2C brands win big with SEO, web dev, and smart growth strategies. We’re scaling nationwide with no signs of slowing down.

We treat AI like a power tool (not a toy), and we live by 100% responsibility — no excuses, no finger-pointing, no "wasn t me." If something breaks, we fix it. If something works, we celebrate (sometimes with bad memes).

You’re the person clients trust the second they meet you. You remember details other people forget, you catch problems before they become fires, and you never leave someone hanging on an email. You’re just as comfortable running a reporting call as you are chasing down an internal team to get a deliverable across the finish line.

Basically, you’re part relationship-builder, part project manager, part translator between "what the client needs" and "what actually gets done."

• Own the Relationship: Be the face and voice clients trust — the go-to person who makes them feel taken care of, every time.
• Keep the Pulse: Track account health week to week, catch risk or dissatisfaction early, and act before it becomes a problem.
• Run the Room: Lead reporting calls and check-ins with confidence — wins, roadblocks, and next steps, communicated clearly.
• Coordinate the Chaos: Work across internal teams to keep tickets, approvals, and deliverables moving on time.
• Spot the Opportunity: Notice where an account could grow, and help make that happen.
• Live the 100%: Own it, fix it, follow through — no waiting to be told.

• Customer service experience — you know how to manage expectations and keep people happy, even under pressure.
• Tech‑savvy or genuinely willing to learn — comfortable picking up new tools and platforms.
• Sharp organizational skills — you can juggle multiple accounts without dropping a single detail.
• Strong written and verbal communication.
• Preferred: prior experience as an Account Manager or in a similar client‑facing role.

• Unlimited PTO, for real — we trust you to manage your time like the professional you are.
• We promote from within. Our current AM Lead started out as an Account Manager — the path up is real, not just a talking point.
• In‑office most of the week (that’s where the team energy lives), with WFH Fridays built in — and if life happens and you need to work from home outside of that, we’ve got you.
• A team that values results, relationships, and reporting (our "3 R's").
• We laugh a lot, work hard, and don’t hide behind buzzwords.
• Direct seat with leadership — no layers of red tape between you and impact.

At Clixsy, our values aren’t posters on the wall — they’re how we show up, every day:

• Grit: Push through hard things with focus and resilience. Stay calm under pressure and bounce back fast. Adapt quickly without losing momentum.
• Growth Minded: Challenge the status quo and ask bold questions. Learn constantly and work smarter. Innovate — there’s always a better way.
• Own the Outcome: Take full ownership — good, bad, or uncertain. FINISHERS ONLY. Follow through to the finish line. Anticipate, act, and improve without waiting to be told.
• Truthful Communication: Be open, honest, and transparent. Seek first to understand. Welcome feedback, no matter the source.
• Lead with Levity: Serious results, good vibes. We laugh together, even under pressure. Optimism is contagious. We don’t stew. We don’t sulk. We stay positive, pitch in, and move forward.

Send us your resume and a quick note on the last time you turned an unhappy client into a happy one. Bonus points if you make us laugh.