Outside Sales Advisor

Job Responsibilities

• Convert company‑provided leads into sales.
• Maintain a network of customers from company‑provided leads.
• Build and maintain a network of sources to identify new sales leads.
• Communicate with customers and leads to identify and understand their product or service needs, and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post‑sale.
• Use Sales Force or applicable CRM system daily.
• Attend daily/weekly/monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, and monthly sales and appointments to the Sales Manager.
• Comply with industry compliance during the entire sales process.
• Perform other responsibilities as assigned.

• High school diploma or equivalent.
• Certification/License:
  Appropriate Funeral Director License in specific states only.
• First 30 days of employment: complete PAA Curriculum Certification at Dignity University.
• 2–5 years of business‑to‑consumer, inside home/remote sales experience (preferred but not required).
• 1–2 years of industry experience (preferred but not required).
• 3–5 years of transferable experience.
• Strong telephone, interpersonal, and communication skills.
• Exceptional level of professionalism, compassion, and integrity.
• Strong “one‑call/visit close” ability.
• Ability to multitask, set priorities, and manage appointments.
• Experience with in‑home and/or seminar‑based sales preferred.
• Proficient computer skills required; tablet experience preferred.
• Independent, self‑reliant, and self‑motivated.
• Excellent customer service skills.
• Conveys information clearly and concisely in written and spoken communication.
• Resolves problems and provides solutions to customers in a timely manner.
• Time‑management and organizational skills.
• Entry‑level Microsoft Office Suite (Word, Excel, Outlook).
• Reliable transportation.
• Own a cellphone.

• Work indoors and outdoors during all seasons and weather conditions.
• Limited local and/or multiple‑location traveling; traveling to customer’s homes and local business.
• Business casual attire required when in contact with customers.
• Frequent, continuous periods of standing.
• Sitting continuously for many hours per day.
• May require climbing stairs to access buildings frequently.
• Physical effort requiring manual dexterity; includes paperwork, calculators, computers, iPads, and phone usage.
• Move, push, and pull up to 25 lbs.
• Driving to and from appointments.
• Work hours may vary depending on customer needs.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.