Retention Client Manager - Legal & Professional

About the Role

As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of Lexis Nexis products, services, and content.

You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.

• Initiating and answering inbound and outbound sales contact directly with prospective/existing customers.
• Achieving and exceeding where possible your monthly sales and KPI target.
• Accepting orders, closing sales, and maintaining customer records on CRM.
• Recording sales prospecting activity in computer-based tracking systems.
• Working with moderately complex territory assigned accounts, products, services, sales or account management processes.
• Contacting clients with moderate authority and opportunity to set and negotiate service terms.
• Continuing to build knowledge of business and the market or account needs.

• Be able to adapt information and style to the audience.
• Be able to develop competence by performing structured work assignments.
• Have general understanding of sales methodology and a proven track record in achieving sales quotas.
• Have a Bachelor’s or equivalent experience.
• Be able to apply broad knowledge of products and solutions.
• Display excellent experience in telesales and selling subscription product.

• Comprehensive, multi-carrier health plan benefits
• Disability insurance
• Dependent care and commuter spending accounts
• Life and accident insurance
• Retirement benefits (salary investment plan/employer stock purchase plan)
• Modern family benefits, including adoption and surrogacy
• Work/life balance: various flexible and remote working options available.
• Salary range: U.S. National Base Pay Range: $42,600 - $70,800. Total Target Cash Range: $65,600 - $109,000. Geographic differentials may apply.

Lexis Nexis Legal & Professional is proud to be an equal‑opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.