More jobs:
Remote Retention & Sales Specialist
Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-25
Irving, Dallas County, Texas, 75084, USA
Listing for:
ADT
Full Time, Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
Sales
Remote Sales, Customer Success Mgr./ CSM, Inside Sales
Job Description & How to Apply Below
ADT is seeking a Remote Customer Service/Sales Retention Specialist to retain customers canceling services. You will handle high volumes, upsell where appropriate, and provide an award‑winning customer experience. Training is onsite in Irving, TX, then the role becomes fully remote after graduation.
The ideal candidate has sales experience, strong de‑escalation skills, and the ability to multitask across 10+ tools to save customers long term. Competitive benefits included.
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