Membership Sales Manager

Membership Sales Manager

Full-Time | All Locations Home office in Glendale |

Reports to:

Director of Club Operations and Performance

Sales & Membership

Glendale and when needed at other clubs

Exempt (Salary + Commission)

The Membership Sales Manager is the single most important driver of new membership growth at Center Court Pickleball Club. This is a field-based, results-obsessed role with one mandate: close memberships. You own new member acquisition across all four CCP locations Scottsdale, Gilbert, Glendale, and Shea and you are personally accountable for every new member that walks through the door. This is not a strategy role.

This is not a meetings role. This is a selling role where your output is measured in memberships signed, and your upside is uncapped. If you are a high-performing sales professional who thrives on the hunt, loves building relationships, and wants to be the reason a brand grows this role was built for you.

• New memberships across all four CCP locations, driven by personal selling activity and field-based outreach
• A full and active pipeline at all times leads sourced, nurtured, and closed
• Pre-opening founding member enrollments for Shea ahead of the July 2026 launch
• A trained and sales-capable Member Services team at each location you raise the floor for everyone
• Consistent field presence CCP is visible in the community because you put it there
• Weekly pipeline reporting and sales performance data that leadership can act on
• A membership growth culture at CCP you model what great selling looks like

• Own your pipeline prospect, qualify, follow up, and close memberships daily across all four locations
• Conduct field-based outreach: visit local businesses, community organizations, fitness studios, and neighborhood events to generate leads and build brand awareness
• Attend club events, open plays, leagues, tournaments, and community activations to engage prospects in-person and convert interest into signed memberships
• Manage all prospects in the CRM every lead logged, every follow-up tracked, every close recorded
• Follow up with all non-closing prospects within 24 hours via phone, text, and email no lead goes cold
• Travel between all four club locations as needed this is a multi-site, mobile role

• Partner with each club's General Manager to coach and develop Member Services Associates on tour execution, objection handling, and membership closing
• Participate in hiring conversations for Member Services roles you know what a good sales hire looks like

• Maintain an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomes
• Deliver a weekly pipeline report to the Director of Club Operations and Performance covering leads added, tours scheduled, closes, and losses with notes
• Track and report monthly NMS (Net Membership Sales) actuals against targets for each location
• Flag early warning signs stalled pipeline, cancellation trends, underperforming locations before they become bigger problems

• Monthly Net Membership Sales (NMS) personal production and aggregate across all four locations
• Shea founding member enrollment pre-opening numbers against target
• Pipeline volume and velocity leads in system, conversion rates, and close cadence
• Follow-up completion all leads contacted within 24 hours
• Member Services team conversion improvement clubs you coach should show upward trends
• CRM hygiene data current, accurate, and usable for leadership reporting
• Field activity volume outreach visits, events attended, and community presence maintained

Director of Club Operations and Performance for strategy direction, performance accountability, and cross-location coordination.

• Club General Managers (Scottsdale, Gilbert, Glendale, Shea) daily partnership on membership pipeline, staff coaching, and club-level sales execution
• Company Marketing Manager to align field outreach with digital campaigns, promotional offers, and pre-sales content
• Member Services Associates across all clubs coaching, ride-along, and conversion support
• Corporate Leadership for reporting, target-setting, and strategic direction on membership growth

At Center Court Pickleball Club, we grow our leaders from within. The Membership Sales Manager role is a direct pipeline to club-level leadership. Candidates who demonstrate exceptional performance within the first 120 days will be formally considered for promotion to General Manager at one of CCP's club locations.

• Consistently meeting or exceeding monthly Net Membership Sales (NMS) targets across assigned locations
• Demonstrating leadership presence on the club floor coaching staff, building culture, and operating with GM-level ownership
• Building strong cross-functional relationships with GMs, the PEM team, and corporate leadership
• Showing operational…