Sales Support Representative

Expression of Interest

Please note we plan to hire for this role in the near future. Any applications to this job posting are to express interest in possible future openings (no current role is open). Due to this being an expression of interest, there may be a delay in hearing back from our recruiting team.

The primary role of the Sales Support Representative is to develop and maintain relationships with the assigned customers and accounts for a location, region or division. Key deliverables include acting as the primary contact for operational and tactical issues representing delivery of all services to the customer, identifying new sales opportunities within existing accounts, working with new and existing distributors on sales plans and be responsible for the implementation, put in place measures to review distribution performance on periodic basis and take corrective actions to achieve sales targets, and work with multiple data sources to forecast, track and performance in line with business goals.

• This role is responsible for selling the company’s products and/or services to and maintaining relationships with existing accounts.
• Responsible for new account development through account conversions and/or expansions of existing accounts within an established geographical region.
• Responsible for converting target customers and expanding Res Med opportunities within assigned accounts.
• Plans and executes sales strategies with specialists to grow revenue and solutions adoption.
• Takes Res Med products and services to external customers or groups of customers and enters into commercial negotiations for purchase and supply. Requires knowledge of Res Med offerings and customer needs. Sales roles typically require a university degree of equivalent work experience.
• Networks with senior internal and external personnel in own area of expertise.
• Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Team player with strong work ethic and a can‑do attitude
• Excellence in all forms of communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies
• Motivated, execution and results focus with accountability for continuous improvement
• Demonstrated ability to provide excellent service internally and externally
• Self-starter with proven leadership qualities
• Demonstrated ability to develop and build strong customer relationships
• +1 years relevant experience in B2B sales support; medical device industry experience and knowledge preferred
• BA/BS in business discipline or equivalent experience preferred not required.

Salary: $22,000.00 annually incentive plan target. Base hourly range: $24.15 - $36.23 USD (for US locations). Pay for remote positions outside the US will be determined based on geographic location, qualifications, experience and skills.

Benefits: comprehensive medical, vision, dental, life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), tuition assistance. Employees working at least 30 hours per week are eligible. PTO: 15 days paid time off in first year, 11 paid holidays plus 3 floating days.

Primary caregiver leave: 14 weeks; secondary caregiver leave: 2 weeks.