Customer Service Sales Representative

We’re hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach.

You will own the full conversion journey — from first touch to scheduled calls.

This role requires both:

• Consultative selling skills for inbound leads
• Confidence and persistence for outbound calling and follow-up

This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment.

What You Will Do

• Convert warm inbound leads
• Conduct outbound calls to re-engage cold or inactive leads
• Proactively reach out to potential patients through structured outbound campaigns
• Engage via phone, SMS, chat, and email
• Educate patients using approved, non-clinical messaging
• Handle objections with empathy and confidence
• Manage your own pipeline and prioritize follow-ups
• Maintain accurate CRM documentation
• Meet and exceed daily, weekly, and monthly conversion and activity KPIs
• Collaborate with care and operations teams for seamless onboarding

This is a phone-heavy role requiring strong follow-up discipline and consistent activity levels

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Why You Should Work Here

• reBase + uncapped commission (performance-driven earning potential)
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  Fully remote position
• Direct impact in one of the fastest-growing sectors in healthcare
• Startup culture where performance is recognized and rewarded

We reward results, ownership, and execution.

How You Will Contribute

• Drive revenue growth through both inbound and outbound sales efforts
• Increase patient conversion rates
• Improve follow-up systems to reduce lead drop-off
• Help refine outreach messaging and sales processes as we scale
• Maintain strong pipeline hygiene and reporting

This Describes You

• 3+ years of sales experience (inside sales, telesales, or high-ticket sales
• Comfortable making 50+ calls per day when needed
• Experience in telehealth, healthtech, SaaS, DTC, or wellness preferred
• Strong hunter mentality with consultative selling ability
• Track record of meeting or exceeding sales targets
• Highly organized and self-motivated
• Comfortable working U.S. business hours
• Proficient with CRM systems, Slack, Dialpad, and spreadsheets