Telesales Executive – IT Sales

We are looking for a telemarketer for a leading technical solutions provider. Offering solutions from e commerce account management service, IT support to web & app development and even online marketing and web design, with a well‑established and growing client base, this organisation is on the crest of major expansion. We are seeking a talented telemarketer with the ability to win new business and a hard‑working approach to hitting targets and advancing in your career.

The hours for this role will be flexible with a minimum requirement of 35 hours a week between 10 am - 6 pm Monday to Friday, Work from home, this will be a permanent salaried role with holiday and employee benefits entitlement. The monthly salary is 12-15k, plus incentive, depending on performance.

• Speak to customers, either phone or over the email
• Gain an understanding of customers' specific business needs and apply product knowledge to meet them
• Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
• Carry out cold‑calling in order to create interest in products and services, generate new business leads and arrange meetings
• Maintain accurate and up‑to‑date records of customer interactions, ensuring proper documentation and follow‑up actions
• Manage workload in order to organise and prioritise daily and weekly goals

• 12th grade or higher education
• 06-18 months of experience in telemarketing, sales or customer service
• Excellent verbal communication skills and a clear and confident phone manner, with the ability to articulate product features and benefits persuasively
• A customer‑focused mindset with the ability to understand and address customer needs
• Decision making and excellent negotiation skills
• Dynamic, enthusiastic & passionate to achieve
• Basic computer literacy and familiarity with Excel, Word, Power Point etc
• Additional language proficiency in Hindi and English
• Experience with in IT services and IT skills would be beneficial, but not essential

• Permanent Work from Home
• Mobile and Internet allowance
• Performance‑based incentives
• 24 days annual leave plus government holiday
• Health insurance

• Permanent Work from Home (Full time)
• Monday to Friday
• 10 am – 6 pm working timing

• Candidate should have a laptop

Pay: ₹12,000.00 - ₹15,000.00 per month plus incentive

Preferred candidate:
Female

Fresher can also apply for this position