Strategic Account Executive

Rightworks offers the only intelligent cloud purpose‑built for accounting firms and professionals. Backed by award‑winning support, our fully‑managed IT and applications ensure customers have secure, reliable, on‑demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources.

Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of firms and SMBs count on us to run their business every day.

We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.

We are seeking a high‑performing, hunter‑oriented Strategic Account Executive with a strong background in Managed Services Provider (MSP) sales to accelerate growth within Rightworks' Business Solutions organization.

The ideal candidate has a proven track record of selling managed IT services, cybersecurity solutions, cloud infrastructure, Microsoft 365 services, backup and disaster recovery, compliance solutions, and recurring managed service agreements to small and midsized businesses (SMBs). This individual understands how to uncover business challenges, assess technology risks, and position managed services that improve security, productivity, operational efficiency, and business continuity.

This role is responsible for acquiring new customers and expanding existing customer relationships across the Rightworks portfolio of managed IT, cybersecurity, cloud, Microsoft, compliance, productivity, and AI solutions. Success will be measured through a combination of new logo acquisition, managed services revenue growth, expansion revenue, cross‑sell performance, product attachment rates, and overall customer lifetime value growth.

The Account Executive will serve as a trusted advisor to SMB owners, executive leaders, operations teams, finance leaders, and technology decision‑makers. The successful candidate will help organizations modernize their technology environments, strengthen cybersecurity defenses, improve compliance, reduce operational risks, and enable scalable growth through Rightworks solutions.

While new customer acquisition is a primary responsibility, this role also carries significant accountability for growing existing customer relationships through strategic account expansion and cross‑selling. The Account Executive will identify opportunities to attach complementary services such as cybersecurity, Managed Microsoft, cloud hosting, compliance solutions, AI‑powered productivity tools, and additional managed services that help customers operate more securely and efficiently.

This position combines the discipline of a traditional MSP sales professional with the ability to sell an expanded portfolio of cloud, cybersecurity, Microsoft, compliance, productivity, and AI solutions. The ideal candidate will demonstrate expertise in consultative MSP selling, recurring revenue growth, solution bundling, and long‑term account development within the SMB market.

This is a remote work position,
OR a hybrid position with 3 days per week in our Nashua, NH headquarters.

New Business Development

• Identify, prospect, qualify, and close new SMB customers for managed services, cybersecurity, Microsoft, cloud, compliance, and productivity solutions.
• Develop opportunities through outbound prospecting, inbound leads, referral networks, business associations, partner channels, and SMB‑focused verticals.
• Build and maintain a healthy sales pipeline using Salesforce and approved sales engagement tools.
• Conduct consultative discovery to uncover technology pain points, cybersecurity gaps, operational inefficiencies, business continuity concerns, compliance needs, and modernization opportunities.
• Manage the full sales cycle from lead generation and discovery through proposal, negotiation, close, and handoff to onboarding or service delivery teams.

MSP Solution Selling

• Position managed IT, cybersecurity, Microsoft 365, cloud…