Business Development Center Sales Coordinator - Remote NJ
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-07-30
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Sales
CRM System, Inside Sales, Appointment Setter/ Scheduler
Job Overview
Holman, a family‑owned global automotive services organization, is looking for a Sales Coordinator to support our Business Development Center. This remote position requires residency in New Jersey and involves being the first point of contact for potential vehicle buyers, creating exceptional customer experiences via phone, email, and text, and setting appointments for dealerships.
Responsibilities- Execute the Business Development Center (BDC) process in line with Holman strategies and standards.
- Respond to customer inquiries from the CRM within 15 minutes during store hours.
- Engage leads using professional phone, email, and text communication.
- Schedule appointments for in-store visits, adhering to Holman’s "Best Practice" benchmarks.
- Follow dealership-provided communication templates and telephone word tracks.
- Maintain accurate records of all customer interactions in the CRM system.
- Make 50-100+ outbound contacts daily to support appointment goals.
- Attend team meetings, required training, and ongoing professional development sessions.
- Take on additional duties and special projects as assigned.
- High school diploma or equivalent required.
- Call center, customer service, or sales experience required.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working independently in a remote setting.
- Tech‑savvy and experienced with CRM tools (or willing to learn quickly).
- Flexible schedule availability, including some weekends.
- Collaborative mindset – ability to work effectively with team members at all levels.
$20 per hour + bonus opportunities (up to $1,500/month).
ScheduleOperating hours: 8:30 AM to 9:00 PM, Monday through Sunday. Shift: 8-hour block within those hours, Monday through Friday, with weekend shifts assigned based on business needs.
Benefits- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with company match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental Leave Paid Military Leave
- Tuition Reimbursement
Holman provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you are a person with a disability needing assistance with the application process, please contact
Artificial Intelligence StatementApplicants should not use AI tools to answer interview questions or during the qualification process in a way that misrepresents their qualifications.
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