National Account Director, New Homes

Recognized as the No. 1 site trusted by real estate professionals, ® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, ® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.  is seeking a National Account Director to join our New Homes sales team and help grow revenue, deepen builder relationships, and drive strategic execution across a portfolio of national home builder accounts.

This role works across sales, media, support, analytics, product, and leadership teams to help customers improve performance, solve problems, and expand their partnership with  This is a Remote-based position, with the selected candidate able to sit anywhere in the US.

Meet or exceed annual revenue, retention, and growth goals across assigned accounts. Build durable executive and day-to-day customer relationships that position  as a strategic partner. Deliver polished, insight-driven business reviews and recommendations that lead to measurable customer action. Keep complex accounts organized and moving by balancing strategy, communication, and operational follow-through. Help customers adopt new products and programs that expand value for both the builder and

• Own and grow a portfolio of national home builder relationships, leading recurring corporate and division-level business reviews focused on performance, pricing, media, and content quality.
• Build trusted customer relationships and serve as a strategic partner who understands each builder’s business goals, organizational structure, market challenges, and growth priorities.
• Translate performance data into clear recommendations that improve lead volume, click-through rate, listing quality, and competitive position.
• Present  products, programs, and opportunities in a way that helps customers make smart decisions around media, content, lead generation, and emerging solutions.
• Identify expansion opportunities including incremental budgets, new divisions, product pilots, renewals, and longer-term strategic commitments.
• Lead cross-functional execution with Builder Support, Media, Sales Builder, Analytics, Product, and Operations to launch programs, solve customer issues, and keep accounts moving forward.
• Manage operational follow-through across recaps, change orders, tracker updates, feed issues, listing quality fixes, cancellations, and customer communications.
• Help customers navigate digital marketing best practices including creative strategy, landing pages, evergreen email content, promotion strategy, and audience targeting.
• Represent the voice of the customer internally by surfacing product feedback, market shifts, reporting needs, and operational pain points to the right internal teams.
• Contribute to broader New Homes team initiatives, leadership planning, and strategic programs that support category growth.

• 10+ years of related experience
• Proven success in account management, sales, or business development with complex or multi-location customers.
• Experience managing national, enterprise, or large regional accounts with multiple stakeholders and decision-makers.
• Ability to communicate, present, and influence effectively at all levels, including executive and C-suite contacts.
• Strong analytical skills with the ability to turn performance data into business recommendations and customer-facing stories.
• Experience collaborating cross-functionally to solve customer issues and move work through internal teams.
• Strong organization and prompt follow-through, with the ability to manage many moving pieces across a large account portfolio.
• Excellent verbal, written, presentation, and…