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Remote Customer Success Manager – SaaS Growth & Retention

Remote / Online - Candidates ideally in
South Africa
Listing for: Bradford Jacobs
Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • Sales
    Customer Success Management, SaaS Sales, Account Manager, Remote Sales
Job Description & How to Apply Below

Bradford Jacobs has partnered with a fast-growing global SaaS company delivering cloud-based financial management software for finance teams. This Customer Success Manager role focuses on supporting primarily US-based customers from a remote South Africa base, driving product adoption and retention.

You will manage post-sales accounts, build trusted relationships, and collaborate with Sales and Implementation teams to ensure onboarding success and renewals, with opportunities for expansion and

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