Key Account Manager - Charlotte, NC

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the 1 cause of death worldwide, using cutting‑edge technology. The flagship product—an AI‑driven, non‑invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color‑coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart.

Heartflow is the first AI‑driven noninvasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (Road Map Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

This position is open to candidates who can commute to metro Charlotte, NC.

The Key Account Manager (KAM) will be the face of Heartflow within a specific geographic region. The KAM will sell and promote Heartflow’s FFRct product by expanding usage in current key accounts. The Heartflow analysis is a first‑of‑its‑kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD).

• Drive penetration of Heartflow’s technology within existing accounts
• Maintain and build relationships with referring physicians’ other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts
• Promote / champion Heartflow and build advocacy
• Drive sales of Heartflow’s technology at expansion sites within the key account, including prospecting, quoting, and closing new business
• Develop a pipeline of opportunities within the assigned key account
• Schedule sales calls to meet with current and potential customers
• Manage the sales process of Heartflow into new opportunities
• Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, Administrative and other key clinical stakeholders (and other key decision makers) to grow and develop business
• Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers
• Be accountable to achieve sales goals in the assigned geography
• Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned account
• Coordinate priorities / activities of a team that include business development managers, CT specialists, and payor relations managers (and others) to drive sales, increase adoption, and deliver excellent customer service
• Drive account business through regular communications with your team
• Develop volume/revenue forecasts in your assigned account through participation and leadership in forecasting roll‑up calls
• Gather "voice of customer" input to guide product development and market strategy. The Key Account Manager will be expected to develop extremely deep relationships with key customers throughout the account
• Utilize  to manage all facets of business (sales leads, activities, etc.)
• This is a home‑based position with up to 80% travel

• History of proven sales skills and sales achievements
• Have worked at Heartflow in a sales/sales support role for at least 2 years
• Knowledge/experience developing and implementing go‑to‑market plans for new diagnostic or therapeutic areas
• Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region
• Knowledge/experience in physician education regarding new technologies
• Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies
• Technical aptitude; able to discuss / explain a complex technology
• Experience with  or…