Account Manager, Strategic

The Role

We’re growing our enterprise sales team and are looking for a Strategic Account Manager to cultivate and expand relationships with our largest and most complex customers across North America. In this senior role, you will act as a trusted advisor to key accounts, aligning our solutions with their business goals and driving long‑term value.

Your mission will be to deepen executive relationships, identify growth opportunities, and ensure Apryse becomes an indispensable partner for our customers’ digital transformation strategies. By understanding their priorities and challenges, you’ll lead cross‑functional teams to deliver innovative solutions that expand adoption, strengthen retention, and create new business opportunities.

• Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long‑term satisfaction and success.
• Develop and execute comprehensive account plans that identify opportunities for expansion, cross‑sell, and upsell.
• Build and maintain strong executive relationships across multiple lines of business and technical stakeholders.
• Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse.
• Lead strategic business reviews with key accounts, positioning Apryse as a long‑term digital transformation partner.
• Anticipate customer needs and proactively identify opportunities to deliver additional value.
• Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service.
• Stay current on competitor offerings and market trends to position Apryse as the clear leader.
• Consistently exceed account growth and retention targets.

• 7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue.
• Demonstrated success in building multi‑level executive relationships and navigating complex organizations.
• Strong account planning, business review, and consultative selling skills.
• Exceptional communication, negotiation, and executive presentation abilities.
• Experience managing multi‑million‑dollar account portfolios with year‑over‑year growth.
• Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity.
• Collaborative and resourceful, able to lead cross‑functional teams toward shared outcomes.
• Bachelor’s degree required; advanced degree or technical background a plus.

Compensation Philosophy

The compensation for this position is commensurate upon experience, and the range listed reflects total compensation or on target earnings. The top end of the range is reserved for candidates with extensive experience and a profile that strongly aligns with the senior expectations of this role.

Benefits

• Competitive salary commensurate with experience and qualifications.
• A comprehensive extended benefits package including health, dental and vision for you and your family, with company‑paid offerings.
• An uncapped commissions structure.
• Generous paid time off (PTO) to support recovery and well‑being.
• A team environment and resources that foster growth and professional fulfillment.
• Highly autonomous and entrepreneurial environment.
• Annual recurring WFH allowance to support home office.
• Learning and development support.
• Choice of Windows or Mac hardware.
• Diversity and inclusion focus.

We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.