Customer Success Manager - Mid Market/Enterprise (Remote
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-03
Dallas, Dallas County, Texas, 75215, USA
Listing for:
Capital Factory
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Sales
Account Manager, Customer Success Mgr./ CSM, Client Relationship Management
Job Description & How to Apply Below
Osano is hiring a Customer Success Manager for Mid Market/Enterprise accounts, remote within the U.S. You will own a strategic book of business, drive retention with expansion, monitor health signals, and partner with Sales, Product, and Support to ensure a trusted, outcomes-driven customer experience.
The role emphasizes relationship-building, data-informed strategy, and bringing value through product adoption and best practices, with a focus on privacy and responsible AI.
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