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Remote CX Team Lead - Coaching, KPIs & Compliance
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-03
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Sales
CRM Systems & Management, Remote Sales
Job Description & How to Apply Below
Aventus seeks a Dedicated CX Team Lead to coach and manage a remote team delivering omnichannel support for DTC brands. You will drive performance, coaching quality, and strict adherence to SOPs, ensuring excellent customer experiences across campaigns.
This role requires hands-on leadership, strong English communication, and comfort with remote dashboards, CRM, and performance analytics in a fast-growing BPO environment.
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