Night Shift Administrative Assistant

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Established in 2022, Hexa Property Management is a Houston-based property management company specializing in residential properties. We manage a growing portfolio of apartment communities and rental units, focusing on maximizing property value while delivering exceptional customer care.

As a global, remote-first team spanning Asia, Europe, the US, and Latin America, we bring diverse perspectives together to provide high-quality, multilingual service. Driven by a culture of learning, collaboration, and flexibility, we empower our team to grow and perform at their best, without the limits of traditional office structures.

The Administrative Assistant (Night shift) provides essential support day-to-day operation to the Sales Team
, helping to streamline sales processes, enhance customer relationships, and contribute to achieving sales targets. This role is ideal for an energetic and proactive individual who is passionate about sales and looking to grow within a dynamic sales environment.

The Administrative Assistant (Night shift) will assist with lead management, customer communication, administrative tasks, and developing sales materials.
Fluency in both Vietnamese and English is required for this position.

This is a Full-time, 100% remote position with Zoom meetings required during working hours.

• Monday to Friday: 8 AM – 4.30 PM (CDT)
• Total of 8 hours a day, 40 hours a week

• Sales Support & Administrative Tasks:
  Directly assist sales dept with daily operation including:
  • Checking and updating inventory status (Occupancy/ vacancy), create make-ready requests for a unit needed for the show.
  • Codebox management and tracking across sales platforms (inventory sheet, tenant turner, zillow..), keep codebox status up-to-date.
  • Manage and update sales information on tenant turner, zillow & resman.
  • QC sales materials, advertisements/ promotions
  • Coordinate with the Marketing team to update promotion and sales content across platforms (Tenant turner, Zillow, Resman..).
  • Prospect promotion data management submitting to Marketing
  • Manage sales correspondence, organize sales-related documents, sales materials, and maintain accurate customer records in the Resman system.
  • Update team schedule.
  • QC Sales process for improvement.
• Resman Data Entry & Maintenance:
  Ensure all customer interactions, sales activities, and lead statuses are accurately recorded and updated in the Resman system.
• Perform other tasks assigned by Leader/Managers.

• Background: from 1 years of experience in sales reps, support, administrative, customer service or a related field.
• Language & Communication:
  Professional working proficiency in English and Vietnamese. Excellent communication skills, with a professional and friendly demeanor.
• Remote Expertise:
  Proven experience in remote work; or, if new to remote, must demonstrate high tech-savviness and a fast, adaptable learning style.
• Technical Skill:
  • Proficient in Microsoft Office Suite and comfortable working with CRM systems (Salesforce, Hub Spot, or similar platforms).
  • Familiarity with sales processes, customer service best practices, and maintaining accurate customer records.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
• Preferable Skill:
  High attention to detail and accuracy, enthusiastic, proactive and detail-oriented.

• Prospects receive timely, professional, and accurate support throughout the leasing journey.
• Sales data, lead records, inventory status, and customer information are consistently accurate and up to date.
• Tours, applications, and follow-up activities are coordinated efficiently with minimal delays.
• Sales platforms, marketing promotions, and leasing information remain accurate across all channels.
• Administrative and operational support enables the Sales Team to focus on closing leases and achieving occupancy goals.
• Opportunities for process improvement are proactively identified…