Government Account Manager

Company Description Grainger is a leading business-to-business organization serving more than 4.5 million customers worldwide with industrial-quality products and services, including safety, material handling, and metalworking solutions. The company offers more than a million products, consultative sales support, technical expertise, and a premium digital experience to ensure customers receive the right supplies when they need them. Team members join a welcoming, engaging culture focused on learning, growth, and making a tangible impact by keeping businesses running and people safe.

Grainger is committed to strong financial performance, customer value, and supplying solutions for virtually every industry. Candidates can learn more about Grainger’s offerings and culture by visiting ®.

Role Description The Government Account Manager is a full-time field role calling on the State of Maryland Government agencies in the Baltimore and surrounding areas. This role is responsible for managing and growing State of MD government accounts by understanding agency needs, positioning Grainger’s products and services, and driving revenue through consultative selling. Daily activities include conducting sales presentations, managing the sales process from prospecting through closing, and coordinating with internal teams to ensure timely delivery and high customer satisfaction.

The Government Account Manager will build and maintain strong relationships with government stakeholders, monitor account performance, and proactively identify opportunities for additional products, services, and solutions. The role also involves maintaining accurate account records, forecasting sales, and adhering to public sector procurement guidelines and compliance requirements.

Qualifications

• Demonstrated proficiency in Account Management and Relationship Building to develop, retain, and grow government customer accounts.
• Experience managing Sales Processes and delivering effective Sales Presentations within complex or multi-stakeholder environments.
• Proven focus on Customer Satisfaction, with the ability to resolve issues, anticipate needs, and provide consultative solutions.
• Strong communication, negotiation, and interpersonal skills, with the ability to engage decision-makers across government agencies.
• Familiarity with government procurement, contracts, and public sector sales practices is highly beneficial.
• Ability to work effectively in a hybrid environment, manage territory travel, and balance on-site meetings with remote work.
• Solid analytical and organizational skills, including the ability to use CRM tools, interpret data, and prepare accurate forecasts.
• Bachelor’s degree in Business, Public Administration, or a related field, or equivalent relevant experience.
• Prior experience in industrial distribution, B2B sales, or selling into federal, state, or local government accounts is a plus.