Business Development Representative

Company Description Amada Senior Care Arlington Mansfield is a local A+ certified provider specializing in compassionate in-home care for older adults. The organization also offers free senior housing guidance and support to help families make informed decisions about care options. In addition, Amada coordinates financial resources related to long-term care insurance and VA benefits to make care more accessible. The team is committed to making senior care simple, safe, and affordable, with services available 24/7 to meet the needs of clients and their families.
Role Description The Business Development Representative is a full-time, hybrid role based in Mansfield, TX, with some work-from-home flexibility. This role focuses on generating new business opportunities by identifying and qualifying leads, nurturing relationships with referral sources, and following up on inquiries from families and potential partners. Day-to-day responsibilities include conducting outreach via phone, email, and in-person visits, presenting Amada’s services, and supporting prospective clients through the decision-making process.

The Business Development Representative will collaborate closely with care coordinators and leadership to align sales activities with community needs, maintain accurate records in the CRM, and meet growth targets while representing Amada Senior Care with professionalism and empathy.
Qualifications

• Strong Inside Sales and Lead Generation skills to identify, qualify, and convert new business opportunities.
• Proven Sales and Business Development experience, preferably in healthcare, senior care, or related service industries.
• Excellent Communication skills, including clear verbal and written communication, active listening, and relationship-building abilities.
• Ability to work effectively in a hybrid environment, managing time between on-site visits in Mansfield, TX and remote tasks from home.
• Comfort using CRM systems and basic office software (e.g., email, spreadsheets, presentation tools) to track leads and activities.
• Demonstrated customer service orientation and empathy when working with older adults and their families.
• Self-motivated, goal-driven, and able to work both independently and as part of a collaborative team.
• High school diploma or equivalent required; additional education in business, marketing, or healthcare-related fields is a plus.
• Valid driver’s license and reliable transportation for local outreach and community visits.