Family Engagement Coordinator, Waypoint Academy - $75,000​/year USD

Alpha Waypoint is redefining the school experience. Using an outdoor, experiential approach, students develop independence, resilience, and practical skills while achieving strong academic results.

This position will support families throughout their journey—from initial contact to completed enrollment—ensuring that each touchpoint demonstrates clarity, professionalism, and responsiveness. You will oversee ongoing communication, organize admissions activities, and keep precise records that enable informed decision-making. In this role, attention to detail and reliable execution are essential.

Your work will span both digital and face-to-face environments, helping families navigate a school model distinct from conventional education. Your capacity to communicate with precision, maintain organization, and deliver a seamless, well‑coordinated experience will have a direct effect on enrollment success and family confidence.

If you are exceptionally responsive, meticulous, and committed to delivering results, this position provides the chance to support a mission‑driven, growing school while strengthening your operational and communication capabilities.

• Oversee the admissions inbox, providing prompt, clear, and professional responses to prospective families
• Shepherd families through the admissions journey with regular follow‑up and clearly defined action steps
• Help plan and carry out admissions events, such as information sessions, shadow days, and community gatherings
• Work with campus teams to arrange student visits and deliver a seamless on‑site experience
• Keep admissions records current and accurate, monitoring all applications and follow‑up activities

• Functioning in a role limited to back‑office tasks with no direct family contact
• Working within a sluggish or overly procedural institutional setting
• Concentrating solely on outreach while lacking strong operational follow‑through
• Developing admissions policy or making final decisions regarding student enrollment

Deliver a clear, responsive, and well‑coordinated admissions process that drives enrollment growth and fosters positive family relationships.

• 2+ years of customer‑facing or operations‑focused experience
• Strong written and verbal communication skills
• High attention to detail and experience managing records or CRM systems
• Ability to stay organized while managing multiple priorities
• Comfortable balancing remote work with in‑person event responsibilities
• Authorized to work in the US and able to attend in‑person campus events

• Experience in admissions, education, or enrollment operations
• Background supporting events or high‑touch customer experiences
• Experience working in fast‑paced, evolving environments
• Appreciation for outdoor, experiential, or non‑traditional learning models, with the ability to communicate that value naturally to families

Nature‑based school that blends rigorous academics with real‑world challenges.

This is a full‑time (40 hours per week), long‑term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record.

The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.

Crossover Job Code: LJ-5778-US-Rocheste-Family Engageme1