Strategic Account Manager (Remote

Strategic Account Manager – Medical Device Sector

Full Time + Benefits (Medical, Dental, Vision, 401k with Company Match, PTO)

Job Type: Hybrid

Travel Requirements: 30% to 40%

Salary Range: $ - $

Location:

Remote – servicing multiple locations

Fralock is an engineered solutions provider of specialty components and subassemblies using advanced materials for high reliability, severe environment, and technically challenging applications. We develop and manufacture custom integrated solutions. Established in 1967, we are a critical solutions provider to Fortune 500 corporations, government, and targeted OEMs in a variety of industries including Semiconductor Equipment Manufacturing, Medical and Life Science, Aerospace and Defense, Industrial, Electronics, and Energy.

Fralock is headquartered in Valencia, CA with manufacturing locations located throughout Northern and Southern California.

To be recognized by our customers as a leading solutions provider of proprietary engineered advanced materials for high reliability, severe environment, and technically challenging applications.

To create value, profitably grow, and share our success with all stakeholders.

• Respect – We treat others the way they want to be treated.
• Integrity – We practice a high standard of ethics in our business dealings with customers, suppliers, and employees.
• Responsiveness – We have a sense of urgency in responding to internal and external requests and work proactively to solve problems.
• Excellence/Competence – We empower our people to continuously improve and execute high quality work.
• Teamwork – We work together to achieve Fralock business objectives by communicating at a high level, by listening and having clarity in our expectations of one another.
• Individual Accountability and Personal Responsibility – We do what we have committed to do when we committed to doing it.
• Continuous Improvement across all segments of the company

This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), the successful candidate must be a "U.S. person" as defined in the ITAR and EAR (which generally means (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, as specified under applicable law.)

Strategic Account Manager (SAM) develops, maintains and expands relationships with multiple accounts and is accountable for achieving assigned strategic objectives. This role represents the entire range of company products and services to targeted accounts at the engineering and commercial levels while ensuring that customer needs and expectations are met or exceeded. The position requires technical aptitude in the areas of materials, manufacturing and applications.

Customer analysis, reporting, strategy development and execution are key aspects of this role. Additionally, the role requires collaboration with internal colleagues and the management of Opportunities (i.e. Projects) at various stages of the product life cycle.

The SAM is tasked with growing the business (and Fralock's presence) by uncovering new opportunities within targeted customers, submarkets and the like. Additionally, the focus is on selling the full line of products and services, driving revenue growth by prospecting (for new), building relationships, penetrating accounts and becoming a resource at the engineering level. Total engagement with the account is expected during the sales cycle while drawing upon necessary company resources as needed to properly support customers.

Managing the B2B relationships as required (vendors, customers, representatives, etc.)

• Supporting customer engineering departments in both new and existing opportunities (projects).
• Scheduling and making sales calls to promote Fralock's capabilities/offerings and making technical presentations on a scheduled frequency.
• Developing new contacts with the customer and recording their contact information in our CRM system.
• Gathering of…