National Accounts Consultant - Employee Benefits

National Accounts Manager

Join our team as a National Accounts Manager and play a crucial role in driving premium growth and maximizing customer retention among accounts with over 5,000 lives. You'll proactively identify and pursue opportunities, acting as a strategic and consultative partner focused on revenue generation and maintaining profitable relationships. In this dynamic position, you'll lead renewal strategies, analyze customer data and claim trends, and collaborate across divisions—including Sales, Underwriting, Benefits, and Consulting—to deliver tailored solutions.

Take charge of root cause analysis, customer metrics, strategic account planning, and help drive finalist meetings to secure business and ensure exceptional service. If you thrive in a fast-paced environment and are passionate about making an impact, this is your chance to excel in a high-profile role managing complex national accounts.

As a National Accounts Manager, you'll play a vital role in accelerating premium growth and maximizing retention of large, profitable customer accounts. You'll develop and execute innovative strategies to expand your account block, acting as a subject matter expert on tools, resources, and inforce capabilities. Your expertise in absence management, statutory regulations, and claims will ensure optimal customer experiences, while your ability to bring in the right resources at the right time sets you apart.

You'll own customer relationships throughout their entire lifecycle—leading renewals, analyzing pricing and claim trends, and delivering tailored solutions that meet service expectations. Your strong influence and collaboration across departments will drive the successful implementation of solutions and exceptional service delivery.

In this dynamic role, you'll stay ahead by understanding competitors' strengths and weaknesses, and continuously compete with fresh capabilities. You'll leverage analytical insights with internal partners to enhance claims service, improve results, and boost satisfaction and retention. Stewardship presentations and clear reporting will empower customers and consultants to make informed decisions, from renewing coverages to negotiating performance guarantees.

Your responsibilities include managing the logistics for impactful sales and customer presentations, keeping internal customer documentation up to date, and fostering strong business relationships at every organizational level. If you thrive on strategy, collaboration, and driving business growth, this is the opportunity to make a significant impact in a high-profile, consultative role.

Skills and Background You'll Need:

Education:

A bachelor's degree is required.

Experience:

Requires 5+ years' of demonstrated relationship management experience in the group insurance, benefits field.

Required professional licensure or certification: FLMI, CPDM and/or CEBS preferred.

Life and Disability insurance license for all states within the office's assigned territory.

Travel:
Employees in this role are eligible for fully remote work (other than for in-person meetings or other periodic business trips). Occasional travel (such as for planning purposes, team building, or conferences) is required.

Key Behaviors of a Successful Candidate:

Engaging Hearts & Minds:
Creates a team identity and builds momentum toward a shared purpose.

Strategic Visioning:
Considers different future scenarios, opportunities and risks to generate operational plans that align with the business unit/function's strategic vision.

Improvement Mindset:
Continually seeks new ways to create business/ customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous…