Sr. Relationship Manager

Sr. Relationship Manager

We are looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you are a high performer who is an expert at your craft and constantly challenges the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Overview

The Sr. Relationship Manager is an individual contributor role within Customer Success, working in close partnership with the Enterprise Sales organization. This role focuses on managing existing named Enterprise accounts across the Mid-West region, driving retention, and supporting long-term customer growth.

This role requires the ability to lead executive conversations, conduct business reviews, manage renewals, and drive value realization, while collaborating cross-functionally across the organization.

This individual must demonstrate proven success in Account Management with a strong understanding of SaaS retention strategy. The role requires actively managing Enterprise customers throughout the lifecycle of their Alteryx deployment, driving retention through proactive outreach, quarterly business reviews aligned to customer success plans, accurate forecasting, and strategic renewal execution.

Responsibilities

• Manage large Enterprise accounts from onboarding through the full customer lifecycle
• Lead Quarterly Business Reviews to align business objectives, enablement plans, and measurable value realization
• Develop a deep understanding of customers' business priorities and align Alteryx solutions to support their goals
• Articulate business value and ROI to executive stakeholders, including C-suite leadership
• Build and expand executive level relationships across customer organizations to strengthen long term strategic partnerships
• Own and drive renewal opportunities, including value justification discussions, navigating procurement processes, and negotiating high value contracts to ensure timely renewals
• Accurately forecast projected revenue attainment to sales leadership on a weekly basis
• Demonstrate strong product and use case knowledge across the Alteryx platform to provide strategic recommendations
• Drive product adoption and increased usage through education, new feature introduction, use case development, and account reviews
• Collaborate and partner effectively with GTM, Channel and Alliance Partners, Customer Success, Fulfillment, and Support to ensure seamless customer experience, operational alignment, coordinated account growth strategies, and long-term growth
• Contribute thought leadership and best practices to the broader Customer Success and GTM organization

Experience and Skills

• Minimum of 3 years of experience in Inside or Field Sales, Account Management, or Customer Success
• 2 or more years of SaaS industry experience
• Proven expertise in SaaS retention strategy and value driven sales methodology
• Strong understanding of business case development and ROI articulation
• Bachelor's degree or equivalent experience preferred
• Demonstrated strategic thinking and problem-solving skills with the ability to independently drive resolution
• Ability to manage multiple priorities in a fast paced and evolving environment
• Exceptional communication skills with experience engaging business users, technical stakeholders, management, and executive leadership
• Strong negotiation skills with the ability to navigate objections and drive mutually beneficial outcomes

Compensation

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.

The base salary range for this role in the United States is $73,500-$93,660 with On-Target-Earnings range of $105,000-$133,800.

In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as:

• A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
• An annual $200 home office reimbursement

Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid parental leave, caregiver leave, and flexible time off
• Mental health support and wellness reimbursement
• Career development and education assistance

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities,…