Sales Operations Manager (Remote

Sales Forecasting and Operations Role

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination.

No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

This role can be performed anywhere in the United States.

• Sales forecasting:
  Own end-to-end management of the sales forecasting process including data analysis and recommendations to sales leadership.
• Reporting and analysis:
  Build and maintain dashboards and reports in Salesforce and other Business Intelligence (BI) tools. Analyze sales performance metrics, pipeline health and forecast accuracy. Integrates operational insights from multiple domains to advise leadership.
• Planning & Readiness:
  Support Annual Planning including territory design and quota setting within the Splunk Americas Sales and Partner organizations.
• Channel Operations:
  Analyze partner demand generation, analyzing pipeline health, velocity, and conversion to hit quarterly targets. Establish and monitor rigorous SLAs and KPIs to ensure organizational accountability and alignment.
• Operational Excellence:
  Establish strong operating cadence to drive consistency and predictability throughout the sales organization.
• Sales process optimization:
  Streamline the end-to-end sales process to eliminate bottlenecks and increase productivity using AI, automation, Salesforce and reporting systems.
• Thought leadership:
  Act as a trusted advisor to sales and partner leaders on GTM Strategy and decisions including sales coverage, capacity, plays and tactics across all teams in Splunk.
• Cross-functional collaboration:
  
  Work closely with sales, channel, marketing, finance, and customer success teams to ensure alignment on strategy, messaging and go-to-market initiatives.

• Experience:
  
  3+ years in Sales Operations, Business Operations or a relevant function.
• Education:
  
  Bachelor's degree in Business, Marketing or a related field.
• Technical
  
  Skills:
  
  High proficiency with CRM software (e.g. Salesforce), advanced excel skills and experience with BI Tools (e.g. Tableau).

• Problem-solving:
  Strong analytical and problem-solving skills with the ability to interpret complex data and translate insights into action.
• Communication:
  Excellent written and verbal communication skills, capable of presenting complex findings to both technical and non-technical audiences.
• Organizational skills:
  Exceptional attention to detail and ability to manage multiple projects and priorities in a fast-paced environment.