Client Relations Specialist - Fast Track Opportunity to Freight Broker Job Oakbrook Terrace Illinois USA,Sales

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Primary

Location:

Oakbrook Terrace, IL United States of America

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long‑term, trusted relationships. In this role, you will leverage AI‑powered tools to simplify quoting, planning, and scheduling—so you can focus on selling, problem‑solving, and growing revenue. You will operate with autonomy while being backed by the scale, technology, and credibility of a global supply chain leader.

Supported by structured onboarding, coaching, and recognition for results, you will have a clear path for accelerated career growth in a high‑performance environment. If you’re driven, entrepreneurial, and motivated by winning with customers, this role offers the chance to run your own business—with unmatched support behind you.

RESPONSIBILITIES:

Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
Own day‑to‑day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
Plan, build, and execute shipments (with AI agent support) aligned to customer expectations
Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.
Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.
Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.
Operate with urgency and a team‑first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand‑ups.

Required Qualifications:

High School Diploma or GED.
Minimum 6 months Customer Engagement Experience internal or external
Ability to travel up to 10%

Preferred Qualifications:

Bachelor's Degree from an accredited college or university.
Attention to detail, accuracy, and problem‑solving.
Demonstrated negotiation, collaboration, and influencing skills.
Proficient in Microsoft Office Suite of Programs.
Values a diverse and inclusive work environment.

At C.H. Robinson we're firm believers in the power of in‑person collaboration to fuel innovation and propel success. In this role you will engage with peers in‑office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals.

Compensation Range

$19.23 - $38.47

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific…