Senior Customer Development Manager (Northeast Remote

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way.

We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

The Senior Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for the Nestle Health Science (NHSc) Holistic Health portfolio within Northeast grocery accounts, including Wakefern, Price Chopper, and Tops. The individual will work closely with the internal strategy, category management, finance, and functional support teams to identify and develop business opportunities that will advance our partnership and industry leadership with assigned customers.

Specific accountability will include hitting annual financial targets, building impactful relationships with customers and across NHSc.

• Develop strategic and winning relationships throughout assigned customers.
• High focus on exceeding performance goals via off-shelf display, distribution gains, ACV enhancement, etc.
• Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service.
• Detailed understanding of the Customer’s go-to-market model including Category Management strategy.
• Execute our brand and category growth strategy that align with the customer.
• Identify new opportunities for growth; develop and implement strategic growth plan aligned with corporate goals.
• Educate our business partners on our products, retail goals, and measurement of success.
• Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
• Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
• Manage Trade budget and monitor spending efficiency that focus on a strong ROI and delivering GTN efficiencies.
• Responsible for Trade Investment Management (Osprey) system inputs, trade fund management, direct sales forecasting and projection activities for the company.
• Strong Trade management/budget processing and an efficiency that focus on a strong ROI.

• Bachelor's degree in business or related field preferred.
• 8+ years sales experience preferred; minimum 4 years managing strategic FDM customers.
• Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required.
• Experience in consumer goods, health & wellness, and vitamins and supplements is highly preferred.
• Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
• Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives…