Senior Account Manager (Team Lead

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Full Time US

9 days ago Requisition

Salary Range: $ To $ Annually

Philip J. Boren
, a division of Forward Solutions, is a manufacturer’s sales and marketing agency headquartered in Bellevue, WA, specializing in retail sales, consulting, marketing, and brand development. Now in our 58th year, we combine the stability of an established organization with the agility and entrepreneurial spirit of a growing company. We offer competitive compensation, comprehensive benefits, incentive opportunities, and a flexible remote work environment.

Philip J. Boren is seeking a strategic, results-driven Senior Account Manager (Team Lead) to lead and grow a portfolio of key client accounts across major online retail platforms. This role is responsible for developing and executing long-term account strategies, driving revenue growth, managing client relationships at multiple levels, and serving as a trusted advisor to both clients and internal stakeholders.

The Senior Account Manager (Team Lead) will own account performance, lead business planning efforts, identify growth opportunities, and provide strategic direction across pricing, content, marketing, assortment optimization, forecasting, inventory management, and retailer relationships. This individual will directly lead and develop Account Managers, providing coaching, performance management, and professional development while ensuring exceptional client execution across their team.

This role is fully remote and open to candidates anywhere within the United States.

• Own the P&L, sales performance, profitability, and overall business strategy for a portfolio of high-value client accounts.
• Develop and execute annual and quarterly business plans that drive sustainable revenue growth and market share expansion.
• Serve as the primary strategic advisor to clients, providing data-driven recommendations and proactive business solutions.
• Build executive-level relationships with client stakeholders and retail partners.
• Identify and pursue new business opportunities within existing client accounts and through new client development.

• Lead day-to-day management of Amazon Vendor Central, Seller Central, Walmart Marketplace, Wayfair, and other e-commerce platforms.
• Develop and execute pricing, promotional, assortment, and content strategies to maximize sales performance.
• Monitor key business metrics, market trends, competitive activity, and category performance to identify growth opportunities.
• Drive retailer negotiations, promotional planning, forecasting, and inventory management initiatives.
• Oversee content optimization and digital shelf management to improve conversion and customer engagement.
• Lead client business reviews, quarterly planning sessions, and executive presentations.
• Collaborate cross-functionally with merchandising, content, marketing, operations, analytics, and retailer support teams to deliver exceptional client results.
• Mentor and support junior account managers and team members, sharing best practices and contributing to team development.
• Lead, coach, and develop assigned team members while promoting accountability, collaboration, and continuous improvement.
• Recommend and implement process improvements that enhance operational efficiency and client satisfaction.
• Provide direct leadership for a team of Account Managers and/or Associate Account Managers, coaching and developing employees to achieve client and business objectives.
• Provide strategic oversight across assigned client accounts, ensuring account teams are aligned on business objectives, growth strategies, and execution priorities.
• Serve as the primary escalation point for client issues, providing strategic guidance and partnering with account teams to resolve complex business challenges.
• Guide account teams in prioritizing strategic initiatives, balancing short-term execution with long-term business growth opportunities.
• Conduct…