Virtual Benefits Advisor | Remote Client Services

Company: AO – Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry-Level Welcome | Training & Mentorship Provided

Are you looking for a work-from-home career where you can help people, develop professionally, and create earning and advancement opportunities based on your performance?

AO – Globe Life is seeking motivated, people-focused professionals to join our growing virtual team as Virtual Benefits Advisors.

In this role, you'll meet with individuals and families through scheduled virtual appointments, help them understand available life, accident, and supplemental health insurance benefits, answer questions, and guide them through the enrollment process.

Our approach combines customer service, education, relationship building, and consultative sales. We believe clients should understand their options and feel confident in the decisions they make.

No previous insurance experience is required. Comprehensive training, mentorship, and licensing guidance are provided.

✓ 100% Remote
✓ Flexible Scheduling Opportunities
✓ Qualified Client Opportunities
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay
✓ Performance Bonuses & Renewals
✓ Training & Mentorship Provided
✓ Leadership Advancement Opportunities

AO operates within the American Income Division of Globe Life, serving working families throughout North America.

For decades, American Income Life has provided supplemental life, accident, and health insurance products to working families, including members of labor unions, credit unions, associations, and their families.

Our virtual environment allows representatives to serve clients remotely while receiving ongoing training, coaching, technology, and leadership support.

Our culture emphasizes service, integrity, accountability, professional development, and recognition for performance.

As a Virtual Benefits Advisor, you'll work directly with prospective and existing clients while developing valuable communication, customer service, and relationship-management skills.

• Meet virtually with clients through Zoom and phone appointments
• Connect with individuals and families seeking information about available benefits
• Ask questions to understand each client's needs and priorities
• Explain life, accident, and supplemental health insurance options clearly
• Answer questions regarding benefits and coverage
• Provide personalized recommendations based on client needs
• Assist clients through applications and enrollment
• Provide ongoing service and follow-up
• Maintain accurate digital client records and documentation
• Build long-term relationships through professionalism, integrity, and consistent service

Representatives work with qualified client opportunities and individuals who have requested information regarding available benefits.

Rather than relying solely on traditional cold prospecting, you'll focus on:

• Understanding client needs
• Educating families
• Explaining available options
• Providing professional recommendations
• Assisting with enrollment
• Delivering ongoing client service
• Building lasting relationships

This is a performance-based, commission sales opportunity, rather than an hourly or salaried customer service position.

Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives
• Recognition programs
• Additional performance rewards

There is no fixed earnings cap on commission-based production. Individual earnings vary based on activity, sales performance, consistency, and results.

We invest in motivated individuals who are willing to learn.

Training and development may include:

• Comprehensive virtual onboarding
• Product and benefits education
• Customer service development
• Consultative sales training
• Virtual presentation…