Work From Home Member Onboarding Associate – Entry Level
Grand Rapids, Kent County, Michigan, 49501, USA
Listed on 2026-08-18
-
Sales
Insurance Sales, Customer Success Management
** Entry Level **
AO | 100% Remote | Flexible Schedule | No Experience Required | Training Provided
Help Members. Build Relationships. Grow Your Career From Home.Are you looking for an entry-level work-from-home opportunity that offers flexibility, professional development, and the ability to build a long-term career?
AO is expanding and seeking motivated, people-focused individuals to join our remote team as Member Onboarding Associates.
In this role, you'll work virtually with new and existing members, helping them understand available benefits, guiding them through the enrollment process, answering questions, and providing ongoing support.
No previous insurance experience is required. We provide training, mentorship, licensing guidance, and continued professional development to help you build the skills needed to succeed.
Why You'll Love This Opportunity✔ 100% Remote / Work From Home
✔ Entry Level — No Insurance Experience Required
✔ Qualified Leads Provided — No Cold Calling
✔ Weekly Performance-Based Pay + Bonuses
✔ Flexible Scheduling
✔ Training & One-on-One Mentorship
✔ Residual Income Opportunities
✔ Leadership & Career Advancement
As a Member Onboarding Associate, you'll help create a professional and supportive experience for members from their initial appointment through enrollment and continued service.
Member Onboarding & SupportConnect with members through scheduled Zoom and phone appointments
Welcome new members and explain the enrollment process
Identify individual and family benefit needs
Educate members about available life, accident, and supplemental health insurance options
Answer questions and explain coverage in clear, easy-to-understand terms
Assist eligible members with applications and enrollment
Review existing coverage and assist with beneficiary or policy updates
Provide ongoing customer service and follow-up
Maintain accurate digital records and documentation
Build long-term relationships through consistent, professional communication
This position combines customer service, member education, relationship building, and consultative insurance sales.
What We Offer🏠 100% Work From HomeWork remotely from anywhere within the United States. Client appointments, training, coaching, and team communication are handled virtually.
⏰ Flexible ScheduleBuild a schedule around your personal and professional goals while maintaining the consistency necessary to serve members successfully.
📞 Qualified Leads — No Cold CallingSpend your time assisting individuals who have requested information about available benefits. Leads are provided at no cost.
💰 Weekly Pay + Performance BonusesBuild income through:
Weekly commission-based compensation
Performance bonuses
Uncapped earning potential
Renewal and residual income opportunities
Leadership compensation opportunities
This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
Training Provided — Start With No Insurance ExperienceNew to insurance? That's okay.
Our training and development program includes:
Virtual onboarding
Insurance licensing guidance
Product and benefits education
Member onboarding procedures
Customer service development
Communication and presentation skills
Consultative sales training
One-on-one mentorship
Weekly coaching and workshops
Leadership development
You'll have access to experienced mentors and a supportive virtual team as you develop your skills.
Benefits & RewardsQualifying representatives may have access to:
❤️ Health Insurance Reimbursement
🛡️ Company-Supported Life Insurance
💵 Renewal & Residual Income Opportunities
🤝 Union Representation & Support
📈 Leadership Development
✈️ Performance-Based Incentive Travel
🏆 Recognition & Achievement Programs
💻 Virtual Technology & Business Resources
Eligibility and qualification requirements may apply.
Who We're Looking ForYou don't need an insurance background. We're looking for individuals who bring the right attitude and willingness to learn.
Ideal candidates demonstrate:
Strong communication and active-listening skills
Friendly and professional personality
Customer-service…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).