Work From Home Job – Remote Client Representative
Akron, Summit County, Ohio, 44301, USA
Listed on 2026-08-18
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Sales
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
AO | 100% Remote | Entry Level | Flexible Schedule | Training Provided
Build a Career From Home Without Sacrificing What Matters MostLooking for a work-from-home career that offers flexibility, professional growth, and the opportunity to help people every day?
AO is expanding our virtual team and seeking motivated, service-oriented individuals to join us as Remote Client Support Representatives.
In this role, you'll connect with new and existing clients through scheduled Zoom and phone appointments, answer questions, explain available benefits, assist with enrollment and policy needs, and provide ongoing support.
No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and continued professional development.
Why You'll Love This Opportunity✔ 100% Remote / Work From Home
✔ Entry Level — No Insurance Experience Required
✔ Qualified Leads Provided — No Cold Calling
✔ Weekly Performance-Based Pay + Bonuses
✔ Flexible Scheduling
✔ Comprehensive Training & Mentorship
✔ Residual Income Opportunities
✔ Career & Leadership Advancement
As a Remote Client Support Representative, you'll help clients understand their available options while delivering a professional, service-focused experience.
Client Support & Relationship ManagementConnect with clients through scheduled Zoom and phone appointments
Serve as a professional point of contact for client questions
Listen to each client's needs and provide clear, personalized guidance
Explain available life, accident, and supplemental health benefit options
Help clients understand coverage features and available choices
Guide eligible clients through applications and enrollment
Assist existing clients with policy reviews and beneficiary updates
Provide ongoing customer and policy support
Maintain accurate digital records and follow-up communication
Build long-term relationships through trust, professionalism, and consistent service
This position combines customer service, relationship building, and consultative insurance sales, with an emphasis on education and helping families make informed decisions.
What You Can Expect🏠 100% Work From HomeWork remotely from anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.
No commute. No traditional office. Build your career from home.
⏰ Flexible ScheduleCreate a schedule that supports your personal and family responsibilities while maintaining the consistency necessary to serve clients and achieve your professional goals.
📞 Qualified Leads Provided — No Cold CallingConnect with individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance-Based IncomeCompensation opportunities include:
Weekly commission-based pay
Performance bonuses
Uncapped earning potential
Renewal and residual income opportunities
Leadership compensation opportunities as you advance
This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.
Training & Mentorship ProvidedYou don't need an insurance background to begin.
We provide:
Virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer service training
Communication and relationship-building development
Consultative sales training
One-on-one mentorship
Weekly virtual coaching
Ongoing professional development
Leadership training and advancement support
Our goal is to provide motivated individuals with the tools, training, and support needed to build confidence and succeed.
Benefits & Professional SupportQualifying representatives may have access to:
❤️ Health insurance reimbursement program
🛡️ Company-supported life insurance
💵 Renewal and residual income opportunities
🤝 Union representation and professional support
📈 Leadership development opportunities
💻 Modern virtual systems and business technology
Eligibility and qualification requirements may apply.
Who We're Looking ForSuccessful candidates typically demonstrate:
Strong communication and active-listening…
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