Field Training Representative for National Moving Company
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-08-20
-
Sales
Client Relationship Management, Customer Success Management, Business Development
At Pink Zebra Moving, we're not just a moving company - we're a movement to make moving fun. With 21 franchise locations across 11 states and growing fast, we've built a brand that reimagines the moving experience with energy, positivity, and professionalism. We deliver unforgettable service through remarkable customer experience and bold team culture - and we're looking for someone who wants to help others do the same.
Aboutthe Role
We're on the hunt for a passionate National Field Training Rep to join our Herd. This person will play a key role in helping new and existing franchisees not only master the fundamentals of a successful moving operation - but also embrace our signature customer experience model.
You'll be joining a team of go-to field experts - coaching franchisees, training management teams, and helping them build scalable, profitable businesses. If you know the moving industry like the back of your hand and love to teach others how to thrive in it, we want to talk to you.
Key Responsibilities- Lead hands-on training sessions with new franchisees and their crews on how to run a high-performing moving business.
- Coach franchise owners on best practices in operations, hiring, customer service, customer experience, and team management.
- Provide on-site support during launch weeks and follow-up visits at franchise locations across the country.
- Conduct classroom-style instruction (in-person and virtual) on systems, safety, sales, and service excellence.
- Offer ongoing coaching to help franchisees improve efficiency, profitability, and customer satisfaction.
- Help develop and refine training materials, operational playbooks, and field support tools.
- Act as a cultural ambassador for Pink Zebra Moving - spreading our mission to "make moving fun" everywhere you go.
- Minimum 3 years of experience in the moving industry (residential or commercial).
- Strong knowledge of industry best practices, safety standards, and operational logistics.
- Excellent communication and interpersonal skills - you're approachable, clear, and confident.
- A natural teacher with a passion for helping others learn, grow, and succeed.
- Highly organized with the ability to lead both individuals and teams through structured training.
- Able and willing to travel up to 30% of the year for in-person training and franchise support.
- Enthusiastic, energetic, and aligned with our commitment to delivering remarkable customer experiences.
- Experience training or managing teams in a franchise system or multi-location environment.
- Knowledge of moving software platforms or CRM tools.
- Leadership experience in operations, logistics, or customer service.
- Be part of an exciting, fast-growing brand that's changing the moving industry for better.
- Make a real impact by helping others grow successful businesses.
- Travel the country and meet passionate entrepreneurs.
- Enjoy a culture that's as fun and energetic as it is professional and purpose-driven.
Ready to make moving fun - and help others do the same?
Job Type/Salary:- Full-time
- $55,000 - $70,000 (based on experience)
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- High school or equivalent
- Some College (Preferred)
- Hybrid - Accepting Remote Applicants based in the Southern, Southeaster and Mid-western regions of the US
- Regular Travel to the Home Office in Birmingham, AL required
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).