Account Manager - Public Sector ​/ East San Diego, California

Location:

Remote East San Diego, Field-Based Imperial County, California

Ready to make a difference? ICF is seeking an experienced Account Manager to influence public sector local government agencies and contractors to identify energy efficiency opportunities and facilitate participation in energy efficiency programs in Southern California. The Account Manager will provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems. The position is home-based, but will require some travel to meet with contractors, vendors, and customers in Southern California.

The position will be responsible for building and maintaining a Trade Ally network and account base that achieves same year savings and builds following year pipeline. The Account Manager position will be responsible for helping customers and trade allies understand the programs and incentives available to maximize their efficiency options. This will include working with end-users, dealers, and contractors to explain the benefits of efficiency measures and assisting customers through the enrollment process to achieve savings goals and establish repeat business through high quality customer service.

• Quality of life:
  Flexible workplace arrangements, work-life balance
• Investment of the community:
  Donation matching, volunteer opportunities
• Investment in you:
  Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more

• Influence public sector property owners, property managers, customers, and contractors (mechanical, electrical, plumbing, and general) by conducting calls and face-to-face meetings daily to identify energy efficiency opportunities and facilitate participation in energy efficiency programs.
• Provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems.
• Responsible for building and maintaining an account base that achieves same year savings and builds following year pipelines.
• Contribute to the deployment of program marketing and outreach campaigns.
• Help customers, distributors, trade allies, and all stakeholders understand the programs and incentives available as well as the benefits of the energy efficiency measures.
• Contribute to the evolution of program strategies and the design of program features and services.
• Perform presentations and orientations to prospective property owners, property managers, customers, and contractors at industry conferences and association events.
• Meet individual goals assigned to you and contribute to team goals.
• Team goals are aligned with customer expectations.
• Create and present weekly and monthly summary reports for the program manager, ICF leadership, and/or the client.
• Prepare status reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects.

• Bachelor’s Degree with 2+ years of experience in sales, engineering, and/or energy efficiency or a high school diploma and 6+ years of related work experience with equipment or technology sales, engineering, and/or energy efficiency programs
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

• Experience in Energy Efficiency or Sustainability Consulting.
• Experience with client management in the public sector.
• Knowledge of common electric and gas equipment used in the multifamily sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc.
• Familiarity with CRM systems such as Salesforce.
• Ability to guide and influence customers to opt for cost-effective energy efficiency solutions.
• Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector.
• Excellent interpersonal skills with strong outreach and communications abilities.
• Sales…