Director, Channel Service Sales
San Jose, Santa Clara County, California, 95112, USA
Listed on 2026-08-21
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Sales
Account Manager, Operations Management, Client Relationship Management -
Management
Account Manager, Operations Management, Client Relationship Management
Director, Channel Service Sales
This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.
We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
The Director of Channel Service Sales is a strategic leadership role responsible for guiding the Channel Services team across North America, focusing on all Channel Partners within the ecosystem. This role leads a team of approximately 20 direct and indirect members, driving services revenue, and aligning operational excellence with strategic organizational goals. The Director of Channel Service Sales acts as a key advisor to executive management, setting policies, influencing strategy, and ensuring successful execution of business plans within the channel ecosystem.
Location:
This position is based at an HPE office within the United States
- Own attainment of annual and quarterly services revenue targets.
- Drive growth across renewal, expansion, attach, support services, and recurring revenue offerings.
- Develop and execute territory, channel, and account-based growth strategies.
- Identify new market opportunities and service-led business models.
- Build trusted relationships with C-level executives and key stakeholders.
- Partner with sales, presales, delivery, and customer success teams to maximize customer outcomes.
- Strengthen strategic partner relationships to expand services penetration and increase share of wallet.
- Lead executive business reviews and customer engagement strategies.
- Recruit, coach, mentor, and develop high-performing sales teams.
- Establish clear performance expectations and accountability.
- Create succession plans and develop future leaders.
- Foster a culture of collaboration, inclusion, innovation, and continuous improvement.
- Develop annual business plans, forecasts, and pipeline strategies.
- Monitor sales performance metrics and implement corrective actions as needed.
- Drive adoption of sales tools, automation, CRM, and data-driven decision making.
- Collaborate with finance and operations teams on forecasting and resource planning.
- Ensure forecast accuracy and pipeline discipline.
- Manage budgets and resource allocation effectively.
- Drive process improvements that increase productivity and seller efficiency.
- Ensure compliance with company policies and governance standards.
Experience:
- Bachelor's degree required; advanced degree preferred.
- Minimum of 10 years experience working with enterprise channel partners, with a focus on solution selling
- Minimum of 5 years management experience, with a proven track record of leading large teams and managing large revenues.
- Strong business acumen, strategic planning, and leadership skills.
Competencies:
- Strategic sales planning and execution
- Leadership of large, complex teams
- Deep understanding of channel partner ecosystems and enterprise solutions
- Financial acumen, including P&L management
- Excellent stakeholder management at executive levels
- Ability to influence strategy and set policies
- Strong communication, negotiation, and interpersonal skills
- Change management and proactive problem solving
- Experience in North American markets
- Proven ability to deliver results in a fast-paced, competitive environment
- Industry knowledge in enterprise solutions, services, and solution selling methodologies
This role is critical for driving HPE's channel service growth and maintaining its competitive position in the industry. The successful candidate will possess a strategic mindset, exemplary leadership skills, and a robust network within the enterprise channel ecosystem.
What We Can Offer You:We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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