Remote Client Success Lead: Growth & Retention
Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-08-21
Yonkers, Westchester County, New York, 10701, USA
Listing for:
Kaplan, Inc.
Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
Sales
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Kaplan, Inc. is seeking a Customer Success Manager (CSM) to drive retention and growth for Kaplan North America’s mid-tier supplemental education accounts.
You will partner with sales leadership to craft account plans and pursue cross-sell opportunities, ensuring renewal cycles and strong client relationships across senior leadership. Where you will leverage data from CRM and LMS to monitor engagement, identify risks and opportunities, and collaborate with cross-functional teams to deliver
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