Booking & Operations Assistant (Part-Time, Remote - Executive Assistant to Founder
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listed on 2026-08-21
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Sales
Office Administrator/ Coordinator, Business Administration, Appointment Setter/ Scheduler
Icona Photo Booths is a luxury, vintage-inspired photo booth brand serving weddings and high-end events throughout North and South Carolina.
We specialize in studio-quality, design-forward experiences for clients who value elevated aesthetics and seamless execution.
We are growing steadily and are seeking a detail-oriented operations professional to support booking flow, client communication, and internal organization.
Role Overview
This is a part-time, remote role (approximately 5–10 hours per week) focused on managing lead intake, booking logistics, and operational tracking.
This role is critical to ensuring fast response times, organized client communication, and clean financial tracking as the company continues to grow.
Key Responsibilities
Lead Intake & Response
- Monitor and respond to inquiries from:
- Meta Ad forms / Website forms
- The Knot / Wedding Wire
- Facebook Messages & Instagram DMs
Send first responses within ~1–2 hours during business hours when possible
Follow up with leads when necessary
Booking & Financial Operations
- Issue and track contracts (Docu Sign/Honeybook)
- Issue and track invoices (Quick Books/Honeybook)
- Monitor deposits and balances
Maintain booking pipeline and CRM (Google Sheets/Honeybook)
Reporting & Organization
- Maintain a clean booking calendar
- Track sales conversions weekly & monthly
- Maintain organized lead records and communication logs
Ideal Candidate
We are looking for someone who:
- Is based in Wilmington, NC
- Is highly organized and detail-oriented
- Is consistently responsive during normal business hours
- Communicates clearly and professionally in writing
- Is comfortable with:
Gmail, Google Sheets, Docu Sign, Quick Books, Honey Book (a major plus) - Facebook & Instagram business messaging
- Enjoys behind-the-scenes operational work
- Works well independently with minimal oversight
- Is looking for a long-term role with growth opportunities
This is a great role for an advanced/organized college student, recent graduate, stay-at-home mom, or someone already working remotely seeking additional income
Schedule & Compensation
- 99% remote (some in-person work might be preferred on a case-by-case basis)
- 5–10 hours per week (flexible schedule)
- Hourly compensation based on experience
- Performance-based incentives tied to confirmed bookings (guaranteed)
As booking volume increases, there is an opportunity for expanded responsibility within operations and client coordination, which could lead to management opportunities.
How to Apply
Please submit your resume and complete the short interest form linked below. Qualified candidates will be contacted for a brief introductory call: (Use the "Apply for this Job" box below). Z9
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