Account Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote

Our Mission

Together through a culture of caring and genuine connections, we help heroes save lives. Operating since 1977, Life-Assist, Inc. is one of the nation's largest distributors of emergency medical supplies and equipment for the First Responder, Paramedic, EMT, Fire, and EMS Provider.

This is a newly created expansion position that reflects Life-Assist’s continued investment and growth within the Northeast market.

The Account Manager will be responsible for developing new business, growing existing customer relationships, and expanding Life-Assist’s presence throughout the assigned territory.

The Account Manager is responsible for executing Life-Assist's sales strategy by building strong customer relationships and delivering solutions that help first responders provide exceptional patient care. This role leverages Life-Assist’s value proposition to serve as a trusted advisor to EMS, Fire, and other public safety organizations throughout the assigned territory.

Success in this role requires a highly motivated sales professional who is organized, self-driven, and passionate about delivering outstanding customer service. The ideal candidate is an excellent communicator, manages their territory effectively, and enjoys building long-term partnerships with customers and vendor partners.

This is a remote, performance-based, outside sales position reporting to the East Region Director of Sales. Frequent travel throughout the assigned territory is required, including occasional overnight travel.

Life-Assist has proudly served the EMS, Fire, and Public Safety community for more than 45 years. We are passionate about helping first responders save lives by providing exceptional customer service, trusted clinical expertise, and industry-leading products.

As an employee-owned company (ESOP), every team member has the opportunity to share in our long-term success. We continue to invest in our people, technology, and nationwide distribution network, creating exciting opportunities for career growth and advancement.

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Quarterly, uncapped, performance-based bonus opportunity
• Company-paid business travel and expense reimbursement
• Ongoing training and professional development

• Build, develop, and manage accounts in an assigned territory
• Prospect in assigned territory to identify and qualify opportunities
• Determine the revenue potential of accounts and understand the purchasing criteria of customers and prospects
• Develop proposals and conduct sales presentations
• Conduct consistent follow up with assigned accounts and prospects in person, on the phone, and via email
• Uphold the Company's brand and reputation by providing outstanding customer service and timely response to customers
• Conduct product in-services and demonstrations, including new products and providing customer feedback to the Products Department
• Collaborate with purchasing agents and buyers to influence formal bid terminology and product selection
• Use Company's website to train customers on features as well as review sales information, sales goals, item search and availability, and gaps on customer sales
• Secure orders, taking into consideration delivery dates and inventory levels for fulfillment by collaborating with Customer Service and Purchasing
• Collaborate with Contracts to meet deadlines and requirements for bids and quotes
• Negotiate special cost or rebates from vendors and manufacturers
• Attend trainings that may include live on-site trainings, webinars, conference calls, partnering with vendors/manufactures in demonstrations, and ride-along time
• Manage approved trade shows in assigned territories and collaborate with the Marketing department on national & regional trade shows

• Bachelor's or associate degree preferred
• Minimum of two years of successful outside sales experience required
• Experience selling to government agencies or working with public purchasing contracts is a plus
• Experience with in healthcare, medical distribution, medical device sales, or related industries is preferred
• Kn…